Summary
Work History
Skills
Accomplishments
Timeline
Generic

Christina Newman

River Rouge,MI

Summary

Dynamic Operations Manager at Dip Net Bait with a proven track record in enhancing customer satisfaction and streamlining processes. Skilled in inventory management and team leadership, I empowered staff to improve performance outcomes, resulting in increased accountability and profitability. Committed to maintaining compliance and fostering strong client relationships. Committed to great customer service. Willing to learn!

Work History

Operations Manager

Dip Net Bait
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Increased profit by streamlining operations.
  • Interacted well with customers to build connections and nurture relationships.

Election Poll Worker

City of River Rouge
2018 - 2021
  • Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
  • Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
  • Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
  • Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.

Secretary

Non-Profit Organizations
2012 - 2018
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Inventory management
  • Maintaining compliance
  • Client relationships

Accomplishments

Voted Best Small Business in Wayne County 2025

Timeline

Operations Manager

Dip Net Bait

Election Poll Worker

City of River Rouge
2018 - 2021

Secretary

Non-Profit Organizations
2012 - 2018
Christina Newman