Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Niedzwiecki

Huntley,IL

Summary

Dynamic Parts Specialist at Hyundai of Palatine with expertise in inventory management and exceptional customer service. Proven ability to streamline operations and enhance productivity through effective task prioritization and order fulfillment. Recognized for consistently exceeding customer expectations and fostering strong communication between departments.

Overview

20
20
years of professional experience

Work History

Parts Specialist

Hyundai of Palatine
04.2022 - Current
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Utilized computer systems to efficiently manage orders, track inventory levels, and generate reports for management review.

Body Shop Assistant

Hyundai of Palatine
07.2021 - 04.2022
  • Expedited repair processes by coordinating parts orders and deliveries with suppliers as needed.
  • Streamlined communication between departments, updating job status boards regularly to keep team members informed about current projects.
  • Promoted company reputation by delivering exceptional service both in-person and over the phone when interacting with customers or insurance representatives.
  • Accomplished multiple tasks within established timeframes.

Server

Chilis's Bar and Grill
05.2005 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Automotive Technology

Universal Technical Institute
Lisle, IL
09.2017

Skills

  • Ordering parts
  • Task prioritization
  • Order fulfillment
  • Inventory management
  • Returns management
  • Proficient in CDK
  • Parts department organization
  • Time management
  • Multitasking

Timeline

Parts Specialist

Hyundai of Palatine
04.2022 - Current

Body Shop Assistant

Hyundai of Palatine
07.2021 - 04.2022

Server

Chilis's Bar and Grill
05.2005 - 03.2020

Automotive Technology

Universal Technical Institute

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