Christina Nowak
North Arlington
Summary
Dynamic Social Media Content Creator with a proven track record at Instagram, enhancing brand visibility through innovative content strategies. Skilled in graphic storytelling and audience engagement, I successfully boosted follower growth and interaction rates. Adept at market research and data-driven hashtag optimization, I thrive in fast-paced environments, delivering impactful results.
Overview
21
21
years of professional experience
Work History
Secretary
The Law Office of Dominick Succardi
04.2024 - Current
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Filed documents with courts on behalf of attorney.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Transcribed legal documents and phone conversations.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Created, indexed, and maintained client binders.
- Developed and maintained filing and retrieval systems.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Diligently edited legal correspondence for grammar and spelling.
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
- Contributed to positive client experiences by offering attentive support during consultations with attorneys.
- Increased office productivity with introduction of automated transcription software, speeding up documentation process.
- Improved client satisfaction by providing detailed case updates and maintaining open lines of communication.
- Streamlined billing process, ensuring accurate and timely invoicing for firm's services.
- Contributed to firm's marketing efforts by updating website and managing social media profiles, increasing online engagement.
- Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
- Conducted thorough legal research for case preparation, enabling attorneys to argue more effectively in court.
Secretary
John Nowak V.S.O.P. Jewlers
12.2020 - 01.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Secretary
Zachary Lawernce
09.2009 - 09.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Answered high volume of phone calls and email inquiries.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Coordinated travel arrangements and bookings for executive staff.
Social Media Content Creator
Instagram
01.2024 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
- Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
- Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
- Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
- Crafted compelling copy for various platforms to drive user interest and interaction.
- Streamlined content creation process, enabling more efficient production without compromising quality.
- Analyzed performance metrics to refine strategy and content for improved reach and impact.
- Created visually appealing graphics and videos to enhance post engagement and shareability.
- Tailored content to different platforms, optimizing for audience preferences and platform algorithms.
- Curated diverse content mix, balancing promotional, educational, and entertaining posts to keep audience engaged.
- Enhanced website traffic, directing followers from social media platforms through strategic content and calls to action.
- Maintained up-to-date knowledge of social media trends, applying insights to content strategy for staying ahead in competitive landscape.
- Increased follower count with strategic use of hashtags and collaboration with influencers.
- Grew online community engagement significantly by designing and executing targeted social media campaigns.
- Monitored social media ad campaigns, adjusting for optimal performance and ROI.
- Managed content calendar, ensuring consistent and timely publication across all social channels.
- Boosted audience interaction, responding promptly and creatively to comments and messages.
- Developed captivating content for various platforms to elevate brand presence and foster audience interaction.
- Created content for websites and online publications.
- Promoted and marketed works through social media platforms.
- Chose cover photography or artwork, selected fonts, and arranged designs to attract target readership.
- Produced original, creative content for promotional advertisements and marketing materials.
- Studied and commented on current news and trends.
- Presented clients with unique copy options based on overall marketing objectives.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
- Edited and proofread drafts of articles and other documents.
Rideshare Driver
Lyft
07.2013 - 07.2014
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Rideshare Driver
Uber And Lyft
08.2012 - 08.2013
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Adhered to all safety regulations and traffic laws while driving.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
- Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
- Processed payments for rides and provided accurate change when necessary.
- Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.
- Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
- Utilized feedback from riders to improve service offerings continually.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Remained calm and poised in emergent situations.
- Followed designated routes and schedules while operating vehicles.
- Assisted elderly and disabled passengers entering and exiting shuttle.
Rideshare Driver
Uber Eats
08.2012 - 08.2013
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
Secretary
David Smith
06.2010 - 06.2011
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Improved office workflow by redesigning document submission process.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sales Associate
Armani Exchange
12.2009 - 01.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Victoria Secret
03.2009 - 03.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Staten Island Tanning Loft
03.2007 - 03.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Babysitter
Papusha Curylo
01.2004 - 01.2006
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
GED -
Notre Dame Academy
Staten Island, NY01-2018
Skills
- Content Creation for Social Media
- Content Distribution Strategy
- Digital Content Editing
- Mobile Media Editing
- Social media and promotions
- Content Promotion Expertise
- Engaging Presentation Skills
- Interactive Media Creation
- Content Creation
- Graphic Storytelling
- Market Research
- Marketing Copy Development
- Online Conversation Monitoring
- Data-Driven Hashtag Optimization
Languages
Russian
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Volunteer Travel
- Backpacking and Hiking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Historical Exploration
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Food Tourism
- Enjoy creating and following travel blogs and vlogs
- Adventure Travel
- Gardening
- Horseback Riding
- Outdoor Recreation
- Volunteering
- Kayaking
- Camping
- I participate in a variety of outdoor recreational activities
- Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering with youth sports programs as a [role]
- Playing Sports
- Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness
- Embracing outdoor adventures such as [activity 1] and [activity 2]
- Dancing
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Cooking
- Getting involved in local advocacy groups to promote positive change in the community
- Music
- Gym Workouts
- I like looking at the stars and learning about constellations
- Watching Movies and TV Shows
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I participate in low-impact exercises to strengthen core muscles
- Youth Development Programs
- DIY and Home Improvement
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy participating in [activity] for overall physical and mental well-being
- Avid Reader
- Mindfulness Practices
- Team Sports
- Swimming
- Yoga
- Genealogy
- Animal Welfare Advocacy
- Food Photography
- Acting and Theater
- Virtual Reality
- Reading
- Baking
- Engaging in food photography and sharing culinary creations on social media
- Pilates
- Learning new cooking techniques and expanding my culinary skills
- Crafting and DIY Projects
- I have a passion for photography and editing photos
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Astrology
- Animal Care
- Fashion and Style
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Volunteering at local animal shelters and rescue organizations
- Blogging/Vlogging
- I like trying new recipes and food trends
- Interior Design
- Photography
- Passionate about balancing physical health with mental and emotional wellness
- Volunteer Work
- Wine Tasting
- Sustainable Tech Innovations
- Train Travel
- Artificial Intelligence (AI) and Machine Learning
- Volunteering at community kitchens and food-related charities
- Regularly practice mindfulness and meditation for overall wellness
- Backpacking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Running
- Road Trips
- Dance
- Fashion
- Robotics
- Personal Development and Self-Improvement
Timeline
Secretary
The Law Office of Dominick Succardi
04.2024 - Current
Social Media Content Creator
Instagram
01.2024 - Current
Secretary
John Nowak V.S.O.P. Jewlers
12.2020 - 01.2024
Rideshare Driver
Lyft
07.2013 - 07.2014
Rideshare Driver
Uber And Lyft
08.2012 - 08.2013
Rideshare Driver
Uber Eats
08.2012 - 08.2013
Secretary
David Smith
06.2010 - 06.2011
Sales Associate
Armani Exchange
12.2009 - 01.2011
Secretary
Zachary Lawernce
09.2009 - 09.2021
Sales Associate
Victoria Secret
03.2009 - 03.2010
Sales Associate
Staten Island Tanning Loft
03.2007 - 03.2009
Babysitter
Papusha Curylo
01.2004 - 01.2006
GED -
Notre Dame Academy
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