Summary
Overview
Work History
Skills
Timeline
Generic

CHRISTINA OROSCO

Murrieta ,CA

Summary

Reliable and resourceful Regional Manager with strong focus on team leadership. I am problem-solver with the ability to lead and motivate my team, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

REGIONAL MANAGER

FPI Management
05.2021 - Current
  • Overseeing the operations 10 rehabilitation apartment communities
  • Monitoring market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction.
  • Effectively work towards maximize rental income by putting projects in place to organize renewal increases
  • Involved in unit renovation/capital projects for multiple sites.
  • Responsible for problem solving and managing high stress situations
  • Hire, train and give guidance to all new and existing employees
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Managed account ledgers, auditing, and applying corrections. Brought down $200,000 in Delinquency to under $18,000 in under 5 months
  • Successfully managed 10 budgets and allocated resources to maximize productivity and profitability
  • Complete monthly financial packets and variance reporting
  • Keeping up to date with new county and state laws for residential market rent communities

COMMUNITY DIRECTOR

FPI Management
10.2015 - 05.2021
  • Responsible for all unit renovation projects, including reporting
  • Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
  • Trained newly hired personnel on best practices and essential knowledge required for their roles.
  • Acted as liaison between residents, management teams, vendors, contractors – ensuring clear communication at all times.
  • Adhered to state regulations during daily operations which ensured compliance with housing laws.
  • Monitored market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction.
  • Improved resident satisfaction through timely and effective communication and conflict resolution.
  • Overseeing capital projects: converting tennis court into soccer field, clubhouse remodel, converting racquetball court into fitness center
  • Responsible for creating annual property budget
  • Maintain knowledge of local market conditions and competition, including lease rates, lease concessions and new constructions
  • Built working relations with ownership, vendor, tenant, employees, and residential market
  • Organize resident events, help maintain positive property reputations and resident retention
  • Prepare Daily, Weekly and Monthly Reports including financial, renovation reports and covid relief trackers
  • Keeping up to date with new county and state laws for residential market rent communities

Skills

  • Business development and planning
  • Property management Systems and software expertise: Yardi, Realpage, AIRM, LRO, Yieldstar
  • Multi-unit management portfolio
  • Operational improvement and Finance reporting
  • Training and coaching
  • Customer Relations
  • Team building
  • Revenue Growth

Timeline

REGIONAL MANAGER

FPI Management
05.2021 - Current

COMMUNITY DIRECTOR

FPI Management
10.2015 - 05.2021

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CHRISTINA OROSCO