Christina Paige
Summary
Motivated and dedicated team leader with over 2 years of experience in addressing concerns and questions from previous jobs. Leveraged technology effectively throughout academic journey, resulting in positive experiences. Consistently achieved the President's List for a year and maintained a position on the Honor Roll, demonstrating commitment to excellence. Developed strong adaptability skills through 2+ years of customer service experience. Highly motivated professional with proven ability to prioritize tasks and provide effective team leadership. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Nexrep PPL
WFH
01.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
KFC
09.2021 - 09.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Take Orders Analyzing What the Customers Want.
- Give the Customers Their Order that Should be Well Prepared.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Childcare Teacher
Open Hearts Daycare
01.2022 - 07.2022
- Monitored student behavior both inside and outside the classroom setting.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Engaged with children on individual basis to build positive, trusting relationships.
Education
BBA - Marketing
Strayer University
Washington, DC05-2027
High School Diploma -
Clinton High School
Clinton, MS05-2021
Skills
- POS Systems
- Payment Processing
- Drawer Balancing
- Customer Assistance
- Cash Handling
- Customer Service
- Complex Problem-Solving
- Written and Verbal Communication
- Organizational Abilities
- Conflict Resolution
- Customer Service Excellence
- Proficient in Technology
- Friendly, positive attitude
- Teamwork and collaboration
- Data entry knowledge
- Time management
- Telephone skills
- Appointment scheduling
Education and Training
true,Washington, DC
Contact
Clinton, MS 39056
Timeline
Nexrep PPL
WFH
01.2025 - Current
Childcare Teacher
Open Hearts Daycare
01.2022 - 07.2022
Cashier
KFC
09.2021 - 09.2022
BBA - Marketing
Strayer University
High School Diploma -
Clinton High School
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