Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Palmer

Plainfield,NJ

Overview

11
11
years of professional experience

Work History

Operations Supervisor 3rd Shift

Bollore Operations & Logistics
, New Jersey
11.2021 - Current
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Created reports to track shipment progress, delivery times, and costs associated with transport.
  • Drafted policies regarding storage, distribution, and transportation of products.
  • Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
  • Reconciled shipment data between multiple systems to maintain alignment.
  • Coordinated with freight forwarders to expedite international shipments.

Operations Manager 3rd Shift

Lowes Distribution Center
, CT
04.2018 - 10.2021
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed, compiled and presented statistical, financial and production processing reports to senior leadership.

Logistics Manager

Performance Team
, NJ
02.2013 - 04.2018
  • Oversaw the development of transportation plans, ensuring efficient routes were taken while minimizing cost.
  • Created performance metrics to measure efficiency in order fulfillment, shipment accuracy, and other key areas of logistics operations.
  • Implemented safety procedures within the warehouse environment to reduce accidents or injuries among employees or contractors.
  • Planned long-term capacity requirements based on projected growth rates within the organization.
  • Tracked progress against goals using KPIs such as shipping accuracy rate, time from order entry to shipment completion.
  • Maintained relationships with carriers by negotiating competitive freight rates and ensuring on-time deliveries.
  • Identified areas of risk throughout supply chains by assessing threats posed by factors such as natural disasters or political unrest.
  • Ensured compliance with all applicable laws governing international shipments, hazardous materials handling protocols.
  • Coordinated and oversaw execution of logistics operations.
  • Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
  • Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
  • Followed established procedures and protocols regarding loads to promote integrity of shipments.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Established transportation cost standards and economical shipping practices.

Education

Kinesiology, Biochemistry, Business

Tulane University
New Orleans, LA

Kinesiology Biochemistry Business

Penn State
State College, PA

Skills

  • Inventory Coordination
  • Warehouse Operations
  • Team Training
  • Logistics Management
  • Employee Development
  • Scheduling Coordination
  • MRP and ERP systems
  • Compliance Management
  • Operations Management
  • Safety oversight

References

References available upon request.

Timeline

Operations Supervisor 3rd Shift

Bollore Operations & Logistics
11.2021 - Current

Operations Manager 3rd Shift

Lowes Distribution Center
04.2018 - 10.2021

Logistics Manager

Performance Team
02.2013 - 04.2018

Kinesiology, Biochemistry, Business

Tulane University

Kinesiology Biochemistry Business

Penn State

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Christina Palmer