Christina Pati
Auburn
Summary
Efficient In Warehouse Logistics with solid background in warehouse operations leadership. Proven ability to streamline processes and enhance team productivity. Demonstrated expertise in inventory management and safety protocols.
Overview
12
12
years of professional experience
Work History
Warehouse Operations Lead
NFI Industries
04.2023 - Current
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Monitored inventory levels closely
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Recorded number of units moved or handled, using daily production sheets (Inbound Control Log)
- Ensured all trailers were recorded and closed out in ITrak by EOD.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced employee engagement by implementing innovative strategies and programs.
Quality Control
NFI Industries
11.2021 - 07.2023
- Cleaning up damaged products such as broken pottery and spills in a timely manner to ensure we still prioritize safety practices on the floor
- Provided detailed documentation on audit findings of misroutes
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Documenting store misroutes and providing product with correct/new store label and turning all documentation into Loss Prevention Specialist
Warehouse Material Handler
NFI Industries
03.2021 - 11.2021
- Assisted in the training of new team members on best practices for safe, efficient, and accurate material handling procedures.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Worked effectively in fast-paced environments.
- Maintained a clean and safe work environment by following safety protocols
- Built store pallets efficiently and making sure store labels were accurate
Concierge and Caregiver
Aegis Living of Issaquah
03.2017 - 08.2018
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Key Holder/Lead
Washington Workwear
12.2015 - 02.2017
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Warehouse Associate
Cardinal Health
08.2013 - 04.2015
- Filled orders for all accounts such as Safeway, Walgreens & Providence Hospital
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Divine CNA School
Federal Way, WA01.2015
GED -
Highline Community College
Des Moines, WA01.2011
Skills
- Warehouse safety
- Shipping and receiving
- Lean warehousing
- Problem-solving
- Customer care
- Collaborative teamwork
- Warehouse operations
- Team building and leadership
- Heavy lifting
- Employee safety
- Safety standards
- Forklift operations
- Conflict resolution
- Warehouse logistics
- Mentoring and training
Timeline
Warehouse Operations Lead
NFI Industries
04.2023 - Current
Quality Control
NFI Industries
11.2021 - 07.2023
Warehouse Material Handler
NFI Industries
03.2021 - 11.2021
Concierge and Caregiver
Aegis Living of Issaquah
03.2017 - 08.2018
Key Holder/Lead
Washington Workwear
12.2015 - 02.2017
Warehouse Associate
Cardinal Health
08.2013 - 04.2015
Divine CNA School
GED -
Highline Community College
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