Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Christina Paul

New Bedford,MA

Summary

Dynamic Administrative Assistant with a proven track record of excelling in customer service and data entry. Enhanced office efficiency through streamlined operations and effective communication. Skilled in maintaining confidentiality and fostering positive relationships, contributing to a productive work environment. Proficient in computer systems, ensuring accurate record-keeping and support.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Braytons Garage
05.2022 - 01.2023
  • Managed multi-line phone system to direct incoming calls efficiently.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Provided exceptional customer service by responding promptly to client inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Guest Service Representative

Steamship Authority
03.2021 - 03.2022
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained high standards of cleanliness and organization in lobby and guest areas, contributing to welcoming environment.
  • Provided recommendations to guests on local attractions and dining, enriching their stay.
  • Enhanced security measures, ensuring safe environment for guests and staff.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Department Supervisor

Home Depot
03.2014 - 08.2016
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.

Administrative Assistant

Jwl Transportation, Llc
02.2014 - 08.2016
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Associate Of Applied Business - Business Administration And Management

Naugatuck Valley Community College
Waterbury, CT

Administrative Business And Management - Business Administration

Stone Academy
Waterbury, CT

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Computer proficiency

Timeline

Administrative Assistant

Braytons Garage
05.2022 - 01.2023

Guest Service Representative

Steamship Authority
03.2021 - 03.2022

Department Supervisor

Home Depot
03.2014 - 08.2016

Administrative Assistant

Jwl Transportation, Llc
02.2014 - 08.2016

Associate Of Applied Business - Business Administration And Management

Naugatuck Valley Community College

Administrative Business And Management - Business Administration

Stone Academy

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Christina Paul