Christina Pease
Beaver Falls,PA
Summary
Dynamic Retail Sales Manager and Merchandiser with a proven track record at Giant Eagle, enhancing sales through strategic planning and effective inventory management. Excelled in customer engagement and sales forecasting, leading to significant revenue growth. Skilled in training teams for peak performance, showcasing a driven work ethic and critical thinking abilities. Accomplished Retail Sales Manager offering over 27 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established grocery retailers. Positive team manager with record of high employee retention rates.
Overview
27
27
years of professional experience
Work History
Retail Sales Manager and Merchandiser
Giant Eagle
08.1997 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
Education
High School Diploma -
Beaver Falls Area Senior High School
Beaver Falls, PA06.1997
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Decision-Making
- Customer Engagement
- Store Opening and Closing
- Critical Thinking
- Delegating Work
- Inventory Management
- Product Merchandising
- Strategic Planning
- Sales Forecasting
Accomplishments
Recipient of the Frieda Shapiro Customer Service Award - 2015
Doubled fiscal year sales in my first year at my current store.
I am a team player. I enjoy collaborating with other team members and managers to complete tasks in a timely manner.
Timeline
Retail Sales Manager and Merchandiser
Giant Eagle
08.1997 - Current
High School Diploma -
Beaver Falls Area Senior High School
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