Christina Peoples
Lawrence,KS
Summary
Highly accomplished professional with extensive experience in managing commercial and residential solar projects, and integrated logistics support programs that exceed productivity goals. Astute in identifying operational requirements, creating action/ implementation plans, and effectively coordinating with cross-functional teams to achieve objectives. Demonstrated ability to implement effective process controls and quality improvement initiatives. Career history of providing superior management, staff development and client services.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Project Operations Specialist
Devlin Energy
Rockland, MA
04.2023 - Current
- Developed effective improvement plans in alignment with goals and specifications.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Built and managed relationships with key clients and partners to drive growth.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Collected, arranged, and input information into database system.
VP of solar operations
Good Energy Solutions
7 2020 - 11.2022
- Worked directly with the CEO and president to improve processes and increase profitability
- Managed a team of 17 employees to help get all commercial, residential, and industrial projects installed in a timely manner
- Ensured the business and all licensed tradesmen are properly licensed with over 400 AHJs
- Conducted all customer communications, planned each project and timelines, ensured all materials needed were ready to site on time
- Scheduled crews to work each site and planned and held all training for employees.
- Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems
Team Lead & Trainer - Project Management
Solar Spectrum/Sungevity
07.2019 - 06.2020
- Training and leading a team of 6 project managers on best practices for managing projects in all areas, while managing an average of 150 residential PV Solar projects from point of sale through permission to operate
- Helping ensure we hit our monthly installation goals, while keeping great relationships with all subcontractors, AHJs, and utilities.
Project Manager
Solar Spectrum/Sungevity
03.2017 - 07.2019
- Managed 1,115+ customer relationships from point of sale to interconnection of residential solar systems
- Gained customer approval for permitting
- Coordinated, planned, and scheduled installations, Electrical panel swaps, and inspections for 9MW of residential systems in 10 states, with 38 installers and 650 AHJs
- Completed interconnection and incentive documents for customers and helped resolve any issues to make the process as simple as possible for customers.
Installation Logistics manager
Sungevity
10.2015 - 03.2017
- Collaborated with and supported project manager in overseeing 2,712 customers in 10 states with 650 AHJs, 38 installers, and 6 finance companies
- Assured proper authorization for all shipments and installations
- Coordinated with supply team to ship all materials needed to perform all scheduled work
- Forecasted installation and inspection production on a 30-60-90 day basis
- Worked directly with the customers to schedule home visits, installations, and all pre-interconnection service work
- Ensured customer satisfaction for 17MW of residential solar.
Project Manager
Historic Home Restoration LLC
02.2015 - 10.2015
- Responsible for ordering all needed materials to remodel homes
- Managed contractor work, hiring as needed, invoicing as well as quality control
- Worked with City inspectors to obtain permits/sign-offs
- Electrical, Plumbing, HVAC, Flooring, Drywall, and Tile.
General Manager
Aardvark Moving
06.2010 - 09.2015
- Train new employees to help customers book moves with a guaranteed fixed rate price, answer phones
- Manage a team of 20 movers; ensure all fleet trucks up to date on maintenance
- Collect payment and collect on past due payments, order office supplies.
Call Center Manager
Ameristate
07.2009 - 06.2010
- Manage a group of 10 in a call center
- Train new employees to call senior facilities and market our veterans program
- Send supplies to facilities and agents
- Pre-qualify senior Veterans for various benefits
- Recruited new insurance agents to become contracted and licensed with us.
Call Center Manager
Heartland Financial Group
12.2007 - 06.2009
- Manage a small call center of 20 employees
- Train new employees; teach them the laws on calling in the insurance field and how to make calls and get qualified leads for the agents
- Help explain to agents why our new products are better for them to offer their clients
- Daily reports, using Microsoft works, excel spreadsheets, and PowerPoint
- Manage agents' calendars, using email accounts and help make sure that they have appointments to meet with seniors that are qualified and want insurance.
Education
Blue River Community College
Blue Springs, MO 01.2000 - 05.2002
High School Diploma -
Blue Springs High School
Blue Springs 01.1996 - 05.2002
Skills
Self-Directed
Detail oriented, multi-tasker
Ability to develop a referral base clientele
Adobe Foxit Phantom PDF editor
Microsoft Office, Excel, SalesForce, Spotfire
Strong communication skills
Time Management
Team Collaboration
Team building
Attention to Detail
Project Planning
Excellent Communication
Adaptability, Flexibility
Customer Relations
Leadership
Self-Directed
Certification
OSHA-10
Community Service
- Jayhawk Breakfast Rotary Club
- Leadership Lawrence Class of 2023
Timeline
Project Operations Specialist
Devlin Energy
04.2023 - Current
Team Lead & Trainer - Project Management
Solar Spectrum/Sungevity
07.2019 - 06.2020
Project Manager
Solar Spectrum/Sungevity
03.2017 - 07.2019
Installation Logistics manager
Sungevity
10.2015 - 03.2017
Project Manager
Historic Home Restoration LLC
02.2015 - 10.2015
General Manager
Aardvark Moving
06.2010 - 09.2015
Call Center Manager
Ameristate
07.2009 - 06.2010
Call Center Manager
Heartland Financial Group
12.2007 - 06.2009
Blue River Community College
01.2000 - 05.2002
High School Diploma -
Blue Springs High School
01.1996 - 05.2002
VP of solar operations
Good Energy Solutions
7 2020 - 11.2022