Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Perdikouris

Hanover,MA

Summary

Results-oriented individual with a passion for continuous learning and desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Utilizing and improving skills acquired to aid towards the accomplishment of common goals.

Overview

18
18
years of professional experience

Work History

Central Route Planner, Cental Route Dispatcher

Clean Harbors
Norwell, MA
11.2023 - Current
  • Plan and coordinate transportation schedules for drop off and pick up in an efficient and cost reducing approach
  • Daily communication with branch personnel
  • Utilize time to ensure all services are aligned for each customer to reduce frequency of visits
  • Ensure all routes have accurate truck information and correct driver assigned with up-to-date licenses
  • Adjust routes as needed with consideration of emergency services, truck breakdowns, driver call outs and servicing requests, in daily routing
  • Provide solutions quickly and accurately to maximize customer yield.
  • Present bi-weekly meetings as requested, to gain experience in public speaking and presenting
  • Pull, organize and send weekly reports to help branches reduce Overdue Services, Skipped Services, Aged Open Orders and Voids
  • Stay up-to-date on relevant information and best practices through continued education and professional development opportunities
  • Consistency meet performance metrics for my assigned districts

Manager

Maria's Pizza, Yianni's, Hanover House of Pizza
Hanover, MA
09.2006 - 11.2023
  • Oversaw successful restaurants to help increase sales through quality food efficiency, combined with exceptional customer service
  • Negotiate with vendors, emphasizing long-term working relationships with cost efficiency in mind
  • Review applicants, hire and interview new employees
  • Exemplary trainer of vital on the job skills
  • Increase business through marketing techniques such as community involvement, ad development and social media
  • Sustain an above average level of customer satisfaction
  • Use customer complaints to formulate a plan of attack to fix and prevent re-occurring in the future
  • Manage and develop a working schedule to accommodate company requirements, along with balancing employee requests
  • Develop plans to ensure work environment is sanitary and adheres to health/safety regulations
  • Accounting skills including budgeting costs and payroll
  • Use customer feedback and purchasing trends to determine viability of menu options based on volume of purchases and cost to produce.

Education

Business

Massasoit Community College
12.2011

Diploma - Business

Hanover High School
12.2005

Skills

  • Proficient in Excel and MS Office
  • Communication
  • Multi-tasking
  • Problem solving
  • Teamwork and Collaboration
  • Task Prioritization/Time Management
  • Organizational Skills
  • Leadership
  • Adaptability
  • Attention to Detail
  • Continuous improvement mindset

References

References available upon request.

Timeline

Central Route Planner, Cental Route Dispatcher

Clean Harbors
11.2023 - Current

Manager

Maria's Pizza, Yianni's, Hanover House of Pizza
09.2006 - 11.2023

Business

Massasoit Community College

Diploma - Business

Hanover High School

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Christina Perdikouris