Summary
Overview
Work History
Education
Skills
Timeline
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Christina Perez

Summary

With a proven track record at Master Eye Associates, I excel in optimizing patient flow and enhancing service quality, showcasing strong problem-solving and communication skills. My expertise in maintaining optical equipment and commitment to customer satisfaction highlight my ability to improve operational efficiency and foster team collaboration.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Went to Care for My Father

Doris Perez
10.2023 - 10.2024

Help my father with Personal Care such as:

1. Taking a bath

2. Brushing hair & teeth

3.Putting on clothes , shoes , and socks

Help with cooking breakfast , Lunch, and Supper and also feeding him these meals.

Make sure to give him his medicine on time

Took him for walks to make sure he wouldn't get depressed .

Called his doctor, dentist and eye glass office to make appointments .

Drove him to and from his appointments.


Optical Technician

Master Eye Associates
03.2021 - 09.2023
  • Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
  • Conducted thorough quality control checks on completed eyewear orders before dispensing them to patients.
  • Improved workflow efficiency by maintaining and calibrating optical equipment regularly.
  • Maintained a clean work environment by adhering to established hygiene standards during all phases of the optical process.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Collaborated with optometry staff to reach individual and team goals.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Cleaned, adjusted and lubricated instruments, enabling correct and safe operations.

Optical Technician

Master Eye Associates
12.2019 - 03.2020
  • Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
  • Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
  • Developed expertise in specialized tasks such as edging lenses, repairing frames, and adjusting eyewear for optimal fit and comfort.
  • Facilitated seamless transitions between departments by coordinating effectively with other staff members involved in the patient care process.
  • Streamlined inventory management by organizing stock and maintaining accurate records of available products.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.

Medical Assistent Front and Back Office

Khit Chiropractic & Wellness Center
06.2016 - 07.2017
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Performed testing on patients such as :Putting on electric stimulates (10's)on the part of the back as by doctors orders, messengers, ultra sound of the back, elbows, knees, and ankles.
  • Sent patients information to do a MRI at the choice of the patients.
  • Scanned patients information and then dropping it in their own files.
  • Doing the monthly reports of patients, inventory and sending them to my supervisor.
  • Doing on line supply orders for the office .
  • Cleaning the rooms and office


Medical Assistant

Dr. Kevin Lewis Family Medicine & Urgent Care
10.2015 - 05.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Medical Assistant - Medical Assistant

Everest Institute
Austin, Tx
03-2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Decision-making
  • Problem resolution

Timeline

Went to Care for My Father

Doris Perez
10.2023 - 10.2024

Optical Technician

Master Eye Associates
03.2021 - 09.2023

Optical Technician

Master Eye Associates
12.2019 - 03.2020

Medical Assistent Front and Back Office

Khit Chiropractic & Wellness Center
06.2016 - 07.2017

Medical Assistant

Dr. Kevin Lewis Family Medicine & Urgent Care
10.2015 - 05.2016

Medical Assistant - Medical Assistant

Everest Institute
Christina Perez