Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Christina Perry

Erin,NY

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated through meticulous money handling and exceptional customer service at Lowe's. Skilled in payment processing and fostering customer relations, my proactive approach led to significant improvements in operational efficiency and staff performance. Expertise in both technical and interpersonal skills ensures high-quality client interactions.


Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.



Overview

29
29
years of professional experience

Work History

Cashier

Lowe's
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Department Manager

Walmart
07.2013 - 12.2017
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Tax Preparer

H&r Block
11.2010 - 03.2012
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Cashier

Checkers
03.1995 - 04.1996
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Applied Science - Business Administration

Indian River State College
Ft. Pierce, FL
06.2009

GED -

Indian River State College
Ft. Pierce, FL
12.1996

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Money Handling
  • Customer Relations
  • Cash register systems
  • Payment Processing

Timeline

Cashier

Lowe's
05.2024 - Current

Department Manager

Walmart
07.2013 - 12.2017

Tax Preparer

H&r Block
11.2010 - 03.2012

Cashier

Checkers
03.1995 - 04.1996

Associate of Applied Science - Business Administration

Indian River State College

GED -

Indian River State College

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Christina Perry