Christina Phillips
Carson City,NV
Summary
Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports.
Overview
17
17
years of professional experience
Work History
Quality Control Lead
Fairway Import/Export
05.2024 - Current
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Championed continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
- Implemented robust traceability systems for raw materials used throughout the manufacturing process, enhancing overall transparency around product origins and contributing to improved quality assurance measures.
- Maintained thorough documentation of all inspection findings, providing valuable data for ongoing process improvements.
- Improved product quality by implementing and maintaining stringent inspection processes.
- Provided technical support to production personnel.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Repaired faults, reassembled products, and completed additional tests.
- Investigated customer complaints to take necessary corrective actions.
Quality Engineer
Rocket EMS
11.2021 - 03.2024
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Collaborated with external auditors during annual reviews, ensuring a seamless audit process with minimal findings or discrepancies noted.
- Collaborated with R&D to integrate quality considerations into early design stages, enhancing product durability and functionality.
- Coordinated with customer service to address quality complaints, providing swift corrective actions that improved client trust.
- Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
- Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
Production Technician
EE Technologies
10.2016 - 09.2021
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Managed multiple simultaneous projects effectively while ensuring deadlines were met consistently without compromising quality or productivity levels.
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Executed continuous improvement initiatives to streamline production processes.
- Supported engineering teams in the design and implementation of new processes or modifications to existing ones for optimal results.
- Coordinated with quality assurance team to identify and rectify defects early in production cycle.
- Made sure that products were produced on time and are of good quality.
- Reviewed production schedules and streamlined processes.
- Assisted engineers in developing, building, and testing prototypes and products.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
Aviation Electronics Technician
United States Navy, USN
11.2007 - 11.2011
- Achieved high levels of accuracy while calibrating sensitive instruments used in avionic systems, ensuring accurate data collection during flights.
- Adjusted, repaired and replaced malfunctioning components or assemblies.
- Coordinated work with engineers, technicians and other aircraft maintenance personnel.
- Observed and recorded [Type] progression and results and organized and documented data for assigned projects.
- Improved aircraft system reliability by conducting thorough inspections and troubleshooting of avionic systems.
- Troubleshot [Type] avionic systems and restored lab simulator functionality in event of failure or component discrepancies.
- Assessed aircraft electrical systems to evaluate proper functioning.
- Maintained in-depth knowledge of standards, procedures and instrumentation.
- Consistently met demanding deadlines without compromising quality when working on time-sensitive repair projects for commercial airlines or military clients.
- Documented all completed tasks accurately to maintain up-to-date records essential for regulatory audits and future reference.
- Increased customer satisfaction with prompt troubleshooting and repair of issues encountered during pre-flight checks or post-maintenance test flights.
- Supported continuous improvement initiatives by actively participating in training sessions on new technologies and techniques in aviation electronics.
- Optimized aircraft performance with timely repairs and component replacement, minimizing downtime for flight operations.
- Installed electrical and electronic components and assemblies.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Performed thorough visual and physical inspections of all electrical parts.
- Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Assessed avionic system faults to identify and recommend corrective actions.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
Education
Associate of Applied Science - Automation And Electronic Technology
ITI Technical College
Baton Rouge, LA08-2016
Bachelor of Science - Business Management
University of Phoenix
Baton Rouge, LA05-2014
Skills
- Quality control tools
- Customer Focus
- Documentation Review
- Quality Management Systems
- ISO Standards
- Product Inspection
- Critical Thinking
- Inspection procedures
- Visual Inspection
- Defect Identification
- Good Manufacturing Practices
- Analytical Thinking
- Troubleshooting
- Product tests
- Process Improvement
Timeline
Quality Control Lead
Fairway Import/Export
05.2024 - Current
Quality Engineer
Rocket EMS
11.2021 - 03.2024
Production Technician
EE Technologies
10.2016 - 09.2021
Aviation Electronics Technician
United States Navy, USN
11.2007 - 11.2011
Associate of Applied Science - Automation And Electronic Technology
ITI Technical College
Bachelor of Science - Business Management
University of Phoenix
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