Christina Phillips
Salt Lake City
Summary
Dynamic and results-oriented professional with extensive experience as a Personal Assistant for
Janice Morrill, and roles in education and management. Excelled in time management and advanced interpersonal skills, significantly enhancing customer satisfaction and team performance. Proven track record of fostering academic growth and implementing effective problem-solving strategies. Committed to delivering quality service and achieving excellence across diverse environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
37
37
years of professional experience
Work History
Personal Assistant
Janice Morrill
08.2023 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Kept detailed track of household and maintenance inventory and schedules.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Provided emotional support and companionship to clients.
Manager of Brigham Donuts
This Is The Place Heritage Park
11.2018 - 04.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
AMI Montessori Lead Teacher
Montessori Education Centre
08.1989 - 07.2014
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
- Oversaw work of teaching team to optimize student education.
- Worked with staff to raise funds new classroom technology and trained teachers on use.
- Observed and recorded teacher methods to suggest improvements and increase student interest.
Education
Primary (2 1/2 To 6 1/2 Years)Teaching Certificate - Montessori Early Childhood Education
AMI Montessori Teacher Training of Phoenix
Phoenix, AZGeneral / Required - Required
Mountain View Highschool
Mesa, AZEarly Childhood Education
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Strong Problem Solver
- Creative Thinking Capacity
- Dedicated Team Player
- Commitment to quality and service
- Advanced interpersonal skills
Timeline
Personal Assistant
Janice Morrill
08.2023 - Current
Manager of Brigham Donuts
This Is The Place Heritage Park
11.2018 - 04.2020
AMI Montessori Lead Teacher
Montessori Education Centre
08.1989 - 07.2014
Primary (2 1/2 To 6 1/2 Years)Teaching Certificate - Montessori Early Childhood Education
AMI Montessori Teacher Training of Phoenix
General / Required - Required
Mountain View Highschool
Early Childhood Education
Maricopa Community Colleges, Rio Salado Community College