Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Christina Phillips

Christina Phillips

Human Resources Professional
Tallahassee,FL

Summary

SPHR-certified human resources professional with over a decade of expertise in strategic workforce planning and HR transformation. Demonstrated success in aligning HR initiatives with business objectives, enhancing organizational performance, and cultivating an exceptional workplace culture.

Overview

16
16
years of professional experience
1
1

SPHR - HRCI

Work History

HR Consultant

Freelance HR Consultant
Tallahassee
03.2022 - Current
  • Oversaw HR functions for multiple multi-state client groups, improving workplace culture and operational effectiveness.
  • Specialized in streamlining HR processes and conducting audits for regulatory compliance.
  • Delivered educational sessions on best practices, empowering leadership to mitigate legislative risks.
  • Led initiatives that increased employee engagement by 25% and enhanced process efficiency by 30%.
  • Conducted audits across 10 business units, achieving 100% legal compliance and reducing policy violations by 20%.
  • Facilitated over 15 training sessions for senior leaders, resulting in a 35% improvement in policy adherence.
  • Revamped handbooks and designed training programs, enhancing legal alignment by 40% and competency scores by 22%.
  • Provided expert guidance on labor law compliance, including wage regulations and safety standards.

Director of Human Resources

Windwalker Group
Boston
05.2020 - 03.2022
  • Directed HR operations across 17 states and Guam, ensuring regulatory compliance.
  • Revamped HR processes to enhance organizational efficiency and employee engagement.
  • Standardized HR practices through a compliant handbook, improving audit readiness by 35%.
  • Streamlined recruitment workflows, reducing time-to-fill by 30% and increasing productivity by 20%.
  • Implemented strategies that boosted employee satisfaction by 25% and retention rates by 18%.
  • Reduced payroll processing times by 40%, significantly enhancing operational efficiency.
  • Collaborated with department heads to formulate strategies for improved employee engagement.
  • Conducted performance reviews across all departments, implementing corrective actions to increase productivity.

Regional Human Resources Manager

Trulieve
Tallahassee
07.2019 - 05.2020
  • Oversaw HR operations for 25 dispensaries, implementing standardized policies to support compliance and employee relations.
  • Streamlined hiring processes, achieving $100K annual savings, and improving time-to-hire metrics.
  • Enhanced employee satisfaction by 25% through the standardization of HR practices within one year.
  • Instituted HRIS systems that boosted operational efficiency and data accuracy by 35% across locations.
  • Created training programs that resulted in a 40% reduction in management complaints regarding employee issues.
  • Launched targeted solutions based on workforce feedback, improving turnover rates by 15%.
  • Promoted diversity initiatives, cultivating an inclusive environment and increasing team collaboration by 18%.
  • Managed full-cycle recruitment processes to meet regional hiring needs effectively.

Human Resources Project Manager

IEM
Tallahassee
09.2018 - 06.2019
  • Directed leadership development initiatives and internship programs focusing on community outreach and emergency management.
  • Managed HR functions for HUD/DEO-funded project, overseeing 250 FTEs and 150 subcontractor staff.
  • Developed and delivered leadership training, improving employee morale and ensuring compliance with employment laws.
  • Administered Section 3 Plan compliance for federally funded grant project worth over $1.4 billion.
  • Facilitated onboarding and orientation sessions to enhance new hire integration and engagement.
  • Conducted exit interviews, providing insights into employee turnover trends for strategic improvement.
  • Coordinated recruitment efforts, reviewed applications, and hired qualified candidates to meet operational needs.

Human Resources Manager

Iconic Group, Inc.
Tallahassee
11.2016 - 09.2018
  • Directed HR operations, focusing on strategic analysis and cost-effective management of benefit programs.
  • Led diverse team through peak season operations and strategic HR initiatives.
  • Achieved reductions in workers' compensation and liability claims processing times.
  • Recruited over 10K seasonal employees annually, meeting critical staffing targets ahead of schedule.
  • Spearheaded compliance programs, realizing significant cost savings in employee benefits.
  • Streamlined HR operations with strategies that reduced annual expenses by $58K while maintaining satisfaction.
  • Implemented new tracking system, improving claims processing efficiency by 25% within six months.
  • Designed a structured training program, cutting onboarding time by 40%, and enhancing new hire productivity.

Human Resources Program Manager

Rocket Daddy, Inc.
Tallahassee
09.2015 - 11.2016
  • Spearheaded HR initiatives, increasing employee satisfaction by 28% and improving process efficiency by 35%.
  • Revamped recruitment strategies, resulting in a 22% reduction in turnover and a 30% decrease in time-to-hire.
  • Optimized employee onboarding programs, accelerating integration by 40% and enhancing cultural metrics.
  • Implemented innovative recruitment and training initiatives, significantly boosting company morale.
  • Managed HR programs to enhance organizational efficiency and support over 200 variable-hour employees.
  • Established Section 125 POP plan, reducing medical premiums by 17% while expanding benefits coverage.
  • Developed compliance processes with federal and state labor laws to mitigate legal risks.
  • Provided comprehensive HR support in a dynamic startup environment.

Education

High School Diploma -

Miami Lakes Tech, Miami Lakes, FL
07.2000

Skills

  • Change management
  • Eligibility management
  • Employee engagement strategies
  • Employee relations management
  • HR policy design
  • Multi-state HR operations
  • Organizational development
  • Performance management
  • PPACA compliance expertise
  • Regulatory compliance
  • SPHR certification
  • Strategic HR leadership
  • Talent development
  • Training and development
  • Workforce planning

Certification

  • SPHR - HRCI - 12/2018 - 08/2028

Accomplishments

  • Who's Who in America - The Marquis Who's Who Publication Board 2022-2023

References

References available upon request.

Timeline

HR Consultant - Freelance HR Consultant
03.2022 - Current
Director of Human Resources - Windwalker Group
05.2020 - 03.2022
Regional Human Resources Manager - Trulieve
07.2019 - 05.2020
Human Resources Project Manager - IEM
09.2018 - 06.2019
Human Resources Manager - Iconic Group, Inc.
11.2016 - 09.2018
Human Resources Program Manager - Rocket Daddy, Inc.
09.2015 - 11.2016
Miami Lakes Tech - High School Diploma,
Christina PhillipsHuman Resources Professional
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