Christina Picotte
Yuba City,CA
Summary
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player with a customer service focus. Adept at meeting and exceeding sales quotas. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Retail Sales Associate versed in merchandising, display design and customer relations.
Overview
20
20
years of professional experience
Work History
Sales Manager
Staton Optical
Yuba City, CA
01.2025 - Current
- Developed and implemented sales strategies to enhance store performance and customer engagement.
- Led a team of sales associates, providing coaching and mentoring for improved productivity.
- Analyzed market trends to identify opportunities for growth and competitive positioning.
- Managed inventory levels, ensuring optimal stock availability to meet customer demand.
- Conducted regular performance reviews, setting goals to improve individual and team outcomes.
- Collaborated with marketing teams to design promotional campaigns that drive foot traffic.
- Utilized CRM systems to track sales data, generating reports for strategic decision-making.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Big Lots
09.2010 - 04.2024
- Completed purchases with cash, credit and debit payment methods.
- Recommended merchandise based on customer needs. Created attractive product displays to enhance customer experience and boost sales.
- Facilitated monthly and quarterly physical inventory counts.
- Operated a cash register to process cash, check and credit card transactions.
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
- Opening and closing duty.
Caregiver
Private Caregiver
Yuba City
02.2020 - 12.2023
- Changed briefs of an elder adult
- Medication administration/prep
- Transported client to various doctors appointments
- Bathed and dressed client, assisting with hygiene needs such as brushing of teeth and hair
- Fed client according to doctors dietary recommendations
- Provide companionship and company to client
Sales Associate
Big Lots
08.2010 - 02.2020
- Completed purchases with cash, credit and debit payment methods.
- Recommended merchandise based on customer needs. Created attractive product displays to enhance customer experience and boost sales.
- Facilitated monthly and quarterly physical inventory counts.
- Operated a cash register to process cash, check and credit card transactions.
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
School Cafeteria Cashier
River Valley
08.2006 - 06.2009
- Reconciled cash drawer at the start and end of the shift.
- Processed all transactions efficiently and timely.
- Maintained clean, tidy and organized checkout areas.
Sales Associate
K-Mart
08.2007 - 06.2008
- Provided expert product and service information.
- Maintained visually appealing and effective displays for the entire store.
- Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation. Stocked and rotated inventory regularly.
- Created attractive product displays to enhance customer experience and boost sales.
Education
High School Diploma - undefined
River Valley Highschool
Yuba City01.2009
Skills
- Merchandising knowledge
- Outgoing personality
- Accurate money handling
- Money handling
- Active listening
- Written and oral communication skills
- Time management ability
- Team player mentality
Timeline
Sales Manager
Staton Optical
01.2025 - Current
Caregiver
Private Caregiver
02.2020 - 12.2023
Sales Manager
Big Lots
09.2010 - 04.2024
Sales Associate
Big Lots
08.2010 - 02.2020
Sales Associate
K-Mart
08.2007 - 06.2008
School Cafeteria Cashier
River Valley
08.2006 - 06.2009
High School Diploma - undefined
River Valley Highschool