Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Christina Picucci

Wappingers Falls

Summary

Experienced in project management, process optimization, and strategic planning. Utilize analytical thinking and effective communication to drive organizational performance. Proven track record of implementing innovative solutions and leading teams to achieve operational success.

Overview

15
15
years of professional experience

Work History

General Manager

Vincenzo Michael Catering LLC
03.2024 - Current
  • Responsible for overseeing the daily operations of the restaurant group which includes four separate food and beverage establishments
  • Duties include managing the staff of 30+ employees, ensuring product quality, managing inventory, improving customer satisfaction, and driving restaurant profitability

Executive Director

Ronald McDonald House of the Greater Hudson Valley
01.2018 - 09.2023
  • Responsible for operating an efficient, financially sound and well-organized program to advance the mission of Ronald McDonald House and identify and address social determinants of health for sick children and their families
  • Developed financial forecasts for resource allocation and strategic planning.
  • Provided direction and support to marketing and development teams for aligning individual goals with organizational objectives.
  • Provide Leadership, vision, and support in the development, implementation, establishment, and evaluation of all programs and facilities
  • Manage general operations, policies and procedures
  • Enhance and diversify public relations and fundraising
  • Identify needs and implement programs to address those needs
  • Develop and oversee the annual operating budget

Director of Operations

Ronald McDonald House of the Greater Hudson Valley
07.2015 - 01.2018
  • Responsible for the overall day to day management of the House, relative to direct services to families, facility management, staff and volunteer management
  • Responsible for quality control and supervision of computerized information management systems
  • Work with the Executive Director to establish an annual operating budget
  • All accounts payable and receivable transactions
  • Manage payroll and all general Human Resources responsibilities
  • Review annual insurance policies’ negotiate new policies as necessary

House Manager

Ronald McDonald House of the Greater Hudson Valley
10.2012 - 07.2015
  • Promote a warm and understanding atmosphere to represent the Ronald McDonald House of the Greater Hudson Valley in support of the mission of RMHC
  • Responsible for hiring, managing and coordinating part time staff to ensure24 hour coverage of the House
  • On call for evening, weekend, overnight and emergency coverage
  • Manage housekeeping staff
  • Build and maintain relationships with hospital Social Workers and personnel to ensure best practices
  • Program implementation and organization
  • Develop and continuously monitor policies and guidelines
  • Responsible for recruiting, screening, training and managing volunteers
  • Organize and conduct hospitality training and team building for staff and volunteers

Office Administrator

Ronald McDonald House of the Greater Hudson Valley
01.2010 - 10.2012
  • Volunteer management
  • All office related management, organization and purchasing
  • Accounts payable and receivable
  • Tracking client information in the database
  • Banking, payroll, QuickBooks
  • Answering and directing phone calls
  • Community outreach and networking to obtain resources for the House
  • Updating and maintaining organizational guidelines and policies
  • Assist with Special Event planning and coordination as needed
  • Management of IT related issues
  • Maintain petty cash records
  • Tracking of guest statistics monthly and annually
  • Data Entry

Education

Medical Assistant Certification - Medical Assistant

Sanford Brown Institute
White Plains, NY
05-2004

Skills

  • Leadership and team building
  • Operations management
  • Strategic planning
  • Community engagement
  • Project management

    • Software Skills

  • Quickbooks
  • Giveffect
  • Salesforce
  • Razors Edge
  • Toast Restaurant Management
  • Microsoft Office
  • Google Suite

Accomplishments

  • Program Development - Implemented innovative programs to address growing need and increase mission delivery by 30%.
  • Effectively enhanced development and fundraising initiatives to increase revenue by 65% over 4 years.

Awards

2021 Hudson Valley Magazine Power Women in Business

2021 Business Council of Westchester40 Under40 Rising Star

Timeline

General Manager

Vincenzo Michael Catering LLC
03.2024 - Current

Executive Director

Ronald McDonald House of the Greater Hudson Valley
01.2018 - 09.2023

Director of Operations

Ronald McDonald House of the Greater Hudson Valley
07.2015 - 01.2018

House Manager

Ronald McDonald House of the Greater Hudson Valley
10.2012 - 07.2015

Office Administrator

Ronald McDonald House of the Greater Hudson Valley
01.2010 - 10.2012

Medical Assistant Certification - Medical Assistant

Sanford Brown Institute

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Christina Picucci