Christina Pierce
Beckville,TX
Work Preference
Summary
Dynamic Executive Administrative Assistant with a proven track record at GFA Partners, adept at optimizing calendar management and enhancing office efficiency. Skilled in document management and customer relations, I excel in fostering professional relationships while ensuring confidentiality and accuracy in all tasks. A dedicated team player committed to achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Cooner and Cooner PC
11.2015 - 05.2017
- Assisted in scheduling appointments and managing calendars for team members.
- Coordinated communication between departments to ensure information flow.
- Maintained organized filing systems for easy retrieval of documents.
- Supported office operations by preparing meeting agendas and taking minutes.
- Managed payroll for multiple companies
- Managed incoming calls and directed inquiries to appropriate personnel.
- Developed and implemented basic office procedures for improved efficiency.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Executive Administrative Assistant
GFA Partners
05.2011 - 11.2015
- Coordinated executive calendars, scheduling meetings and managing travel arrangements efficiently.
- Streamlined office operations through effective document management and correspondence handling.
- Assisted in preparing presentations and reports, ensuring accuracy and timely delivery to stakeholders.
- Implemented filing systems that improved information retrieval speed and data organization.
- Supported project management efforts by tracking deadlines and coordinating team activities.
- Conducted research to prepare briefing materials for executive meetings, enhancing decision-making processes.
- Managed office supplies inventory, optimizing procurement processes to reduce costs and improve efficiency.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments and handled calenders for senior leadership.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Organized and updated schedules for executives.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and managed office systems to efficiently deal with documentation.
- Screened personal and business calls and directed to appropriate party.
- Wrote reports, executive summaries and newsletters.
Education
High School Diploma -
Elysian Fields High School
Elysian Fields, TXCertificate of Technical Studies - Software Engineering
TSTC Marshall
Marshall, TX05-2009
Freelance Writing - Mass Communication
Panola College
Carthage, TX05-2004
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Appointment scheduling
- Recordkeeping
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Calendar management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Mail handling
- Meticulous attention to detail
- Document management
- Data management
- Spreadsheets
- Prioritization
- Multi-line phone systems
- Spreadsheet management
- Client relations
- Multi-line phone proficiency
- Resourceful
- Records administration
- Tech-Savvy
- Confidential document control
- Meeting planning
- Documentation and control
- Spreadsheet development
- Internal communications
- Schedule management
- Internet research
- Workflow optimization
- Mail management
- Meeting arrangements
- Records management systems
- Business administration
- Bookkeeping
- Writing reports
- Coordination
- Account management
- Employee timesheet processing
- Quality assurance
- Project management
- Letter preparation
- Program files maintenance
- Account reconciliation
- Payroll and budgeting
- Accounting support
- Record preparation
- Workflow planning
- Mail distribution
- Office equipment maintenance
- Correspondence writing
- Reception oversight
- Strategic planning
Accomplishments
- Responded to over a number of customer inquiries each day.
- Accomplished improvement through actions,
- Managed daily schedules and sales leads for multiple senior and junior partners.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of focus on confidential reports.
- Earned an award from the Chamber of Commerce for a Leadership Program offered in Marshall TX. Special award from the Mayor.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Updated and maintained company database to reflect current and accurate client records for hundreds of accounts.
- Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
- Recognized by customers and [Job Title] for expedient and effective service.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Completed payroll for certain clients weekly or bi-weekly.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Languages
English
Full Professional
Timeline
Administrative Assistant
Cooner and Cooner PC
11.2015 - 05.2017
Executive Administrative Assistant
GFA Partners
05.2011 - 11.2015
High School Diploma -
Elysian Fields High School
Certificate of Technical Studies - Software Engineering
TSTC Marshall
Freelance Writing - Mass Communication
Panola College
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