CHRISTINA POBLETE
North Hollywood,CA
Summary
Dynamic and passionate culinary professional with extensive experience in pastry arts and restaurant management. Proven track record in creating exceptional culinary experiences, leading teams, and managing operations. Seeking to leverage my expertise to contribute to a forward-thinking company and help drive its success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Wake and Late
11.2022 - Current
- Lead creation and development of all pastry items for the menu
- Oversee operations for both the bakery and commissary department
- Manage staff and ensure high-quality standards are consistently met.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Director of Operations
Ramen King Keisuke
01.2021 - 10.2022
- Developed and implemented Standard Operating Procedures (SOPs) for multiple locations
- Recruited, trained, and built high-performing teams across 3 locations in Southern California.
Pastry Chef
Sqirl
04.2021 - 05.2022
- Crafted and prepared all pastry and dessert items, ensuring consistency and quality.
Lead Bartender
Jinya, Ramen Bar
05.2018 - 04.2019
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
General Manager
Treat Tea and Ice
02.2014 - 07.2016
- Led the creation and daily supply of fresh desserts for the business.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Pastry Chef
SYNDICATE
12.2020 - 05.2021
- Prepared and baked all pastry products before opening
- Developed and introduced new seasonal menu items.
Lead Cook
Din Tai Fung
07.2020 - 01.2021
- Specialized in preparing all noodle dishes made from scratch and to order.
Head Pastry Chef
Carasau
01.2019 - 03.2020
- Played a key role in opening a new restaurant and creating the dessert menu
- Provided training and guidance to other staff members.
Lead Pastry Cook
71Above
11.2017 - 07.2018
- Supported the head pastry chef with morning preparations and plated lunch service.
Head Pastry Chef
Drago Centro
11.2016 - 02.2018
- Designed and managed the dessert menu for daily specials and special events.
Head Cake Decorator
Tou Le Jous
07.2016 - 12.2016
- Created and decorated cakes for daily sales.
Bread Baker
85C Bakery Cafe
10.2013 - 02.2014
- Baked and provided various types of fresh bread for daily operations.
Baker
Beard Papa's
01.2013 - 02.2014
- Managed all aspects of the bakery, including baking, preparing pastry creams, tempering chocolates, and handling register duties.
Manager
Oko Cafe
03.2012 - 04.2013
- Oversaw all drinks and specialty desserts, ensuring high-quality service.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Executive Pastry Chef
Creative Cuisine Concept (Honda's Corporate Kitchen)
04.2010 - 04.2012
- Catered for large events, including those hosted by NAACP, USC, and American Honda Motors Co.
Private Party Bartender
Host Helpers
01.2018 - 12.2019
- Assisted hosts with event management and provided bartending services at various locations.
Pastry Chef
Napa Rose, Grand Californian Hotel & Spa
06.2018 - 10.2018
- Delivered exceptional customer service while managing the dessert line.
Pastry Chef / Bar Back
Corazon y Miel
01.2012 - 07.2013
- Prepared and plated desserts and assisted the bar during events.
Education
Diploma in Baking and Pastry Arts -
Le Cordon Bleu College of Culinary Arts
Pasadena, CA07.2011
Certified - Mixology
Pacific Bartending School of Torrance
Torrance, CA03.2020
High School Diploma -
Accelerated Teaching Academy
06.2010
HR University
Los Angeles, CA 01.2019 - 06.2019
Skills
- Culinary and Kitchen Management
- Food Preparation and Safety
- Restaurant and Food Service Management
- Catering and Banquet Experience
- Inventory Control
- POS Systems
Certification
- Bartender License
- Food Handler Certification
- HRM Certificate
- ServSafe Certification, 06/01/22 - 06/01/27
- Driver's License
LA Zoo Docent
Give tours of the LA Zoo to all guests.
Timeline
General Manager
Wake and Late
11.2022 - Current
Pastry Chef
Sqirl
04.2021 - 05.2022
Director of Operations
Ramen King Keisuke
01.2021 - 10.2022
Pastry Chef
SYNDICATE
12.2020 - 05.2021
Lead Cook
Din Tai Fung
07.2020 - 01.2021
HR University
01.2019 - 06.2019
Head Pastry Chef
Carasau
01.2019 - 03.2020
Pastry Chef
Napa Rose, Grand Californian Hotel & Spa
06.2018 - 10.2018
Lead Bartender
Jinya, Ramen Bar
05.2018 - 04.2019
Private Party Bartender
Host Helpers
01.2018 - 12.2019
Lead Pastry Cook
71Above
11.2017 - 07.2018
Head Pastry Chef
Drago Centro
11.2016 - 02.2018
Head Cake Decorator
Tou Le Jous
07.2016 - 12.2016
General Manager
Treat Tea and Ice
02.2014 - 07.2016
Bread Baker
85C Bakery Cafe
10.2013 - 02.2014
Baker
Beard Papa's
01.2013 - 02.2014
Manager
Oko Cafe
03.2012 - 04.2013
Pastry Chef / Bar Back
Corazon y Miel
01.2012 - 07.2013
Executive Pastry Chef
Creative Cuisine Concept (Honda's Corporate Kitchen)
04.2010 - 04.2012
High School Diploma -
Accelerated Teaching Academy
Diploma in Baking and Pastry Arts -
Le Cordon Bleu College of Culinary Arts
Certified - Mixology
Pacific Bartending School of Torrance
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