Adaptable professional with 15.5+ years of experience and a proven knowledge of classroom management, human behavior and performance, and adaptive teaching methods. Aiming to leverage my skills to successfully fill the Teachers Assistant or Aide role at your company.
Overview
16
16
years of professional experience
Work History
Sales Associate
Cabela's wholesale
Cheektowaga, New York
10.2018 - Current
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Help customers try on or fit merchandise.
Helped run NYS background checks
Trained new associates on store policies and customer service standards for consistent performance.
Demonstrated knowledge of outdoor equipment, guiding customers in informed purchasing decisions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Debt Collector
American Coradius International LLC
Amherst, NY
04.2023 - 11.2024
Engaged with customers to negotiate payment arrangements and resolve outstanding debts.
Utilized collection software to track accounts and monitor payment histories efficiently.
Maintained compliance with federal and state regulations governing debt collection practices.
Analyzed account information to develop tailored collection strategies for diverse customer segments.
Utilized collection software to track accounts and manage communications effectively.
Collected on delinquent accounts to reduce overdue balances.
Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Personal Assistant
Silver Creek Elementary
Silver Creek, NY
10.2022 - 04.2023
Observed and monitored children's activities.
Offered caring companionship and emotional support.
Supported children's development by encouraging teamwork and understanding of others.
Used discretion when handling confidential information.
Teachers Assistant
The Summit Center
Getzville, New York
04.2015 - 07.2022
Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
Provide extra assistance to students with special needs, such as students with physical and mental disabilities.
Assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
Discuss assigned duties with classroom teachers to coordinate instructional efforts.
Observe students' performance, and record relevant data to assess progress.
Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.
Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
Maintain a safe play environment.
Supported instructional activities to enhance student learning and engagement.
Assisted in classroom management, promoting positive behavior and collaboration among students.
Implemented individualized education plans to accommodate diverse learning needs.
Collaborated with teachers to develop lesson materials and resources for effective instruction.
Daycare Teacher
Shinning Stars daycare
Amherst, NY
06.2010 - 03.2015
Dress children and change diapers.
Observe and monitor children's play activities.
Implemented age-appropriate activities, promoting creativity and motor skills among preschoolers.
Monitored children's progress, providing feedback to parents and adjusting strategies as needed.
Fostered a safe, inclusive environment that supported diverse learning needs and backgrounds.
Collaborated with parents to address individual child needs, enhancing family involvement in education.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Education
BAchalors - Medical coding and billing
INDEPENDENCE UNIVERSITY
Salt Lake City, UT
08.2021
High School Diploma -
NORTH TONAWANDA HIGH SCHOOL
North Tonawanda, NY
06.2009
Skills
Extensive knowledge on behavioral plans
Use of technology to track data academically and behaviorally
Ability to differentiate content based on learners needs
Knowledge and implementation experience in deescalation techniques
Knowledge on alternative forms of communication such as aac devices, pecs boards