Christina Porter
St Louis,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Aldi
07.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base
- through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
Lead Department Supervisor
Babies R Us
03.2010 - 11.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over Baby Gear and Furniture department operations.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Trained personnel to develop new team leads for Baby Gear and furniture department needs.
Education
Associate of Applied Science - General Studies
Meramec Community College
Saint Louis 01.2018
Skills
- Accounting Techniques
- Supply Chain Management
- Engineering Principles
- Health and Safety Regulations
Languages
American Sign Language
Full Professional
Timeline
Assistant Manager
Aldi
07.2017 - Current
Lead Department Supervisor
Babies R Us
03.2010 - 11.2016
Associate of Applied Science - General Studies
Meramec Community College
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