CHRISTINA PRICE
Hugo,CO
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
28
28
years of professional experience
Work History
Medical Appointment Scheduler
Erin Mellot, Carrie Owens
06.2023 - Current
- Collaborated with medical staff to ensure optimal patient flow, resulting in a smoother clinic experience.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
- Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Followed up with patients to reschedule missed appointments.
- Assisted in maintaining a clean, organized work environment that fostered efficient daily operations within the clinic setting.
- Assisted in reducing no-shows by implementing reminder calls and appointment confirmation protocols.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
DIETARY COOK
LINCOLN COMMUNITY HOSPITAL
09.2022 - 06.2023
- Compiled and maintained records of food use and expenditures
- Cleaned, cut, and cooked meat, fish, or poultry
- Baked breads, rolls, and other pastries
- Cooked foodstuffs accorded to menus, special dietary, and nutritional restrictions and numbers of portions to be served
- Washed pots, pans, dishes, utensils, or cooking equipment
- Took inventory of supplies and equipment
- Prepared large volumes of food for daily cafeteria service in a timely manner
- Monitored and recorded food temperatures to ensure food safety
- Operated kitchen equipment such as ovens, fryers, mixers, and slicers safely according to manufacturer's instructions
- Apportioned and served food to facility residents, employees, and patrons.
CASHIER/PREP COOK
Country Pride Restaurant
06.2015 - 01.2016
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Trained new team members in cash register operation, stock procedures and customer services
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
- Received payments for products and issued receipts
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal, and other actions
- Processed several transactions per day with exceptional accuracy
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing, or merchandising plans and maximize performance.
STORE MANAGER
Margaret Hveem
01.2012 - 01.2014
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Resolved customer problems by investigating issues, answering questions, and building rapport
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
CASHIER
Wallace Oil
06.2000 - 12.2000
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Met high productivity standards in processing payments for customers
- Learned roles of other departments to provide coverage and keep store operational
- Verified customer identification for alcohol or tobacco purchases
- Received payments for products and issued receipts.
CASHIER/PREP COOK
The Junction
04.1999 - 05.2000
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Scanned customer purchases and supported transactions to streamline sales process
- Received payments for products and issued receipts.
CASHIER/CLERK
Texaco Gas Station
03.1996 - 12.1998
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products, answered questions and offered product advice
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Trained new team members in cash register operation, stock procedures and customer services
- Helped with purchases, locating items, and signing up for rewards programs
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands
- Inspected items for damage and obtained replacements for customers
- Verified customer identification for alcohol or tobacco purchases
- Received payments for products and issued receipts
- Resolved customer complaints and escalated worsening concerns for remediation
- Assisted customers with account updates, new service additions, and promotional offers.
SANDWICH ARTIST
Subway
01.1998 - 07.1998
- Kept customer and food preparation areas clean and well-organized
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods
- Organized food preparation stations and regularly replenished supplies
- Stored food properly to prevent spoilage, cross-contamination, and illnesses
- Delivered superior customer service focused on quality and meeting customer needs
- Completed opening, closing, and shift change tasks by following company guidelines
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Verified orders and bagged items for easy transport
- Communicated with customers to provide menu offering details and assist with decision-making
- Answered guest questions, delivering the most accurate and updated information available
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher
- Restocked kitchen supplies by rotating food according to dates and [Action]
- Informed customers of regular deals or monthly specials to upsell orders
- Maintained a clean, well-organized, and properly sanitized front counter area to greet customers
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Complied with safety and sanitation guidelines to maintain the health and well-being of customers and other staff
- Talked pleasantly with customers while taking orders and promoted a positive image for the business
- Assisted customers, answered questions, and resolved complaints
- Took orders, prepared foods, and processed payments in a full-service establishment
- Assisted in preparing food by cutting, chopping, and marinating meats, vegetables, and fruits
- Monitored and counted food stock and supplies to reorder on time.
Education
CERTIFICATION IN MEDICAL BILLING AND CODING CANDIDATE - MEDICAL BILLING/CODING
US CAREER INSTITUTE
FORT MORGAN04.2024
CERTIFIED NURSES ASSISTANT IN MEDICAL ASSISTING -
Otero Junior College
La Junta, COCOMPUTER PROGRAMMING IN COMPUTERS -
International Business College - Lubbock
Lubbock, TXSkills
- Customer assistance
- Cash counting machine operations
- Cash register operation
- Payment processing
- Cash management
- POS systems
References
SARAH JOHNSTON - LINCOLN COMMUNITY HOSPITAL, HIM ANALYST DAUGHTER IN LAW, (719) 775-1728, zomberrie@gmail.com
Experience since I started scheduling
With scheduling, I am familiar with the Cerner program. I have established relationships with the patients of Lincoln Health Community. I have also established relationships with many other staff, including the Dr.'s. Because of the Study Course I am in, I am familiar with codes, and coding, I am also familiar with billing. I am more than willing to learn what I don't know, and I am a quick learner.
Additional Information
I love working for Erin, and I enjoy scheduling, but I would really appreciate this opportunity to advance towards the direction of billing and coding. I have found in the last 6 months that I love coding, and I hope to be an asset of the Lincoln Community Hospital some day in that area. I also have every intention of continuing my schooling with Electronic Medical Records as soon as I have finished my current schooling.
Timeline
Medical Appointment Scheduler
Erin Mellot, Carrie Owens
06.2023 - Current
DIETARY COOK
LINCOLN COMMUNITY HOSPITAL
09.2022 - 06.2023
CASHIER/PREP COOK
Country Pride Restaurant
06.2015 - 01.2016
STORE MANAGER
Margaret Hveem
01.2012 - 01.2014
CASHIER
Wallace Oil
06.2000 - 12.2000
CASHIER/PREP COOK
The Junction
04.1999 - 05.2000
SANDWICH ARTIST
Subway
01.1998 - 07.1998
CASHIER/CLERK
Texaco Gas Station
03.1996 - 12.1998
CERTIFICATION IN MEDICAL BILLING AND CODING CANDIDATE - MEDICAL BILLING/CODING
US CAREER INSTITUTE
CERTIFIED NURSES ASSISTANT IN MEDICAL ASSISTING -
Otero Junior College
COMPUTER PROGRAMMING IN COMPUTERS -
International Business College - Lubbock
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