Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Las Vegas Native; born and raised
Las Vegas Native; born and raised
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Christina Quattrone

Christina Quattrone

Floral Designer, Creative Writing
Las Vegas,NV

Summary

Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions.

Overview

19
19
years of professional experience

Work History

Ghostwriter

Freelancers Union
Las Vegas, Nevada
01.2010 - Current
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Completed thorough research into assigned topics.
  • Organized material to research and complete writing tasks. Highly creative-minded with strong, unique ideas.
  • Proofread copy written by colleagues to correct spelling, punctuation and grammar.
  • Composed hundreds of pieces for people between ages 18 to 70 using appropriate, generational voice tones and word choice.
  • ACHIEVEMENT: Helped curate and write two books that have been published as ghostwriter.

Customer Service Supervisor

Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West Elm
Las Vegas, Nevada
10.2019 - 03.2021
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Coached employees through day-to-day work and complex problems.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives; Stella Survey of 4.9 stars.

Dispatcher Office Assistant

MKS Freight
Las Vegas, Nevada
01.2017 - 03.2021
  • Directed dispatching, routing and tracking of fleet vehicles and drivers.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 200 daily calls.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Served as corporate liaison for finance, IT and marketing departments.

Fashion Stylist

BCBG Max Azria Group
Las Vegas, Nevada
09.2017 - 10.2018
  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
  • Prepared for photo shoots by collecting props and steaming and iron cloth items.
  • Developed compelling outfit designs that exceeded client expectations and resulted in sales of $600 per transaction on average.
  • ACHIEVEMENT: Number 1 Stylist company-wide for seven weeks straight

Education

Las Vegas School of Floral Design
Las Vegas, NV

Associate of Arts - Communications

College of Southern Nevada
Las Vegas, NV

Skills

  • Grammar Comprehension
  • Research and Interviews
  • Originality and Creativity
  • Content Curation
  • Editing software and numerous computer programs, including Adobe, Microsoft and SonyVegasPro
  • Adaptability and Flexibility
  • Floral and Plant Knowledge; Processing Procedures
  • Flower Storage
  • Vendor Relationships
  • Seasonal Displays
  • Team Goals
  • Constructive Feedback

Languages

Italian
Limited Working
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Supervisor

Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West Elm
10.2019 - 03.2021

Fashion Stylist

BCBG Max Azria Group
09.2017 - 10.2018

Dispatcher Office Assistant

MKS Freight
01.2017 - 03.2021

Ghostwriter

Freelancers Union
01.2010 - Current

Las Vegas School of Floral Design

Associate of Arts - Communications

College of Southern Nevada

Las Vegas Native; born and raised

Know my way around this town and am receptive to all walks and backgrounds of life

Las Vegas Native; born and raised

Know my way around this town and am receptive to all walks and backgrounds of life. Wide range of life experience; robustly unique.

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Christina QuattroneFloral Designer, Creative Writing