Summary
Overview
Work History
Education
Skills
Timeline
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Christina Quijada

Lake Mary,FLORIDA

Summary

I am seeking employment with a company where i can use my talents and skills. I want to excel with hard work, perseverance and dedication. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Palm Beach Tan
12.2022 - 01.2024
  • Check in customers and put them in tanning beds of choice.
  • Daily cleaning task
  • Selling memberships along with lotions or any other products we carried. ( commission based)
  • Daily reports to be sent out along with daily inventory counts

Guest Service Representative

Camp Bow Wow
11.2021 - 12.2022
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Maintained neat and orderly front desk and lobby area to uphold hotel standards.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Assisted in emergency situations as required while adhering strictly to safety protocols.
  • Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Created welcoming and comfortable environment for guests.

Guest Service Representative

European Wax Center
01.2020 - 11.2021
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Processed guest check-ins and check-outs following procedures for fast turnover.
  • Maintained neat and orderly front desk and lobby area to uphold hotel standards.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.

After-School Teacher

Premier Learning Center
10.2018 - 12.2019
  • Implemented effective classroom management techniques, maintaining an orderly and focused learning environment.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Fostered student curiosity and interest through creative hands-on activities.

Dental Assistant

Dr. Noreen Yoshida
07.2018 - 09.2018
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Education

High School Diploma -

Allen Highschool
Allen, TX
06.2016

Skills

  • Time Management
  • Issue handling
  • Customer Service
  • Office Management
  • Computer Proficiency
  • Basic Math
  • Scheduling
  • Office Administration
  • Listening Skills
  • Verbal and written communication
  • Oral and writing communication
  • Administrative Skills
  • Call Management
  • Front Office Management
  • Call Answering and Routing
  • Customer Complaint Resolution
  • Microsoft Office

Timeline

Front Desk Receptionist

Palm Beach Tan
12.2022 - 01.2024

Guest Service Representative

Camp Bow Wow
11.2021 - 12.2022

Guest Service Representative

European Wax Center
01.2020 - 11.2021

After-School Teacher

Premier Learning Center
10.2018 - 12.2019

Dental Assistant

Dr. Noreen Yoshida
07.2018 - 09.2018

High School Diploma -

Allen Highschool
Christina Quijada