Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Randall

Harrisburg,PA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

26
26
years of professional experience

Work History

Home Health Aide

Grace of Hands
Harrisburg, PA
06.2022 - Current
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Instructed family members regarding proper home care techniques and infection control procedures.
  • Provided companionship and monitored health condition of clients.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Prepared meals and snacks according to prescribed diets.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Recognized emergency situations and implemented appropriate procedures.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.

Parks and Recreation Worker

City of Harrisburg
Harrisburg, Pennsylvania
06.2016 - 07.2023
  • Collaborated with other departments to coordinate special events or projects.
  • Monitored playground areas to ensure that all participants adhered to safety rules while playing on equipment.
  • Performed maintenance tasks such as mowing grass, pruning trees and shrubs, watering plants, raking leaves, picking up litter.
  • Managed reservations for pavilions, shelters or other areas within assigned parks.
  • Assisted with set-up and tear down of equipment needed for recreational programs hosted in parks.
  • Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
  • Provided oversight of the parks to ensure safety regulations were being followed.
  • Assisted with planning and implementing recreational activities for youth in the park.
  • Coordinated with other departments to provide a variety of services including food concessions, security personnel, lifeguards and first aid staff.
  • Conducted park tours for visitors and answered questions about the park's history, facilities, and local attractions.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Planned, organized, facilitated and promoted diverse recreational programs.

Claims Adjuster

Delta Dental Insurance Company
Mechanicsburg , Pennsylvania
08.2004 - 12.2016
  • Organized files into logical categories; maintained complete records according to established procedures.
  • Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Ensured timely follow-up on all open matters; kept stakeholders informed regarding status updates.
  • Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
  • Determined reserves for each claim based on estimated costs of settlement or defense.
  • Evaluated performance metrics regularly; suggested modifications where necessary for increased efficiency.
  • Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
  • Maintained accurate documentation of all claim activity within designated system.
  • Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Completed required investigations on referred files within established timeframes.
  • Communicated with personnel and legal counsel on claims involving litigation.
  • Utilized claim handling software to document and manage claim files efficiently.
  • Investigated questionable claims to determine payment authorization.
  • Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
  • Explained premiums owed to policyholders, agents and underwriters.
  • Calculated and authorized payment of claims within designated authority level.
  • Resolved claim disputes through mediation and negotiation, minimizing the need for litigation.

Production Operator

Ames True Temper
Camp Hill, Pennsylvania
02.1999 - 08.2004
  • Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
  • Assisted in troubleshooting mechanical problems encountered during production runs.
  • Maintained accurate logs and records of production output, quality control tests, and other related activities.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Ensured that all products met established quality standards before packaging them for shipment.
  • Operated heavy machinery such as forklifts, pallet jacks, cranes. to move materials around the facility safely.
  • Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
  • Performed regular inspections of production machinery to ensure optimal performance.
  • Inspected finished goods for defects prior to packaging or shipping out to customers.
  • Complied with all relevant health and safety regulations while performing job duties.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Sorted and packaged products to prepare for processing or shipment.
  • Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used daily system logs to document production information, discussing issues with management.

Custodian/General Laborer

Jess&James LLC
Harrisburg , Pa
11.2023 - Current
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.

Education

High School Diploma -

John Harris Campus
Harrisburg, PA
06-1994

Harrisburg Community College

Skills

  • Behavioral Management
  • Medication Administration
  • Progress Documentation
  • Care Plan Management
  • Materials Handling
  • Continuous Improvement
  • Assembly line experience
  • Quality Assurance Controls

Timeline

Custodian/General Laborer

Jess&James LLC
11.2023 - Current

Home Health Aide

Grace of Hands
06.2022 - Current

Parks and Recreation Worker

City of Harrisburg
06.2016 - 07.2023

Claims Adjuster

Delta Dental Insurance Company
08.2004 - 12.2016

Production Operator

Ames True Temper
02.1999 - 08.2004

High School Diploma -

John Harris Campus

Harrisburg Community College
Christina Randall