Christina Ratliff
Shiloh
Summary
Dynamic and detail-oriented professional with a strong background at Stanley Black & Decker, excelling in production reporting and workplace cleanliness. Proven ability to prioritize tasks and make critical decisions under pressure, ensuring efficient operations and high-quality outcomes. Quick learner dedicated to enhancing team performance and achieving organizational goals.
Overview
20
20
years of professional experience
Work History
Assembly Line Production Worker
Stanley Black & Decker
07.2005 - Current
- Assembled components according to specifications and quality standards.
- Facilitated smooth operations on the production floor by keeping workspaces clean, organized, and free from clutter.
- Adhered to company policies, procedures, and manufacturing guidelines consistently throughout all work activities.
- Completed durable assemblies and subassemblies with hand and power tools.
- Collaborated with team members to assemble products accurately, quickly, and safely within set deadlines.
- Documented production data and output to enable tracking history and maintain accurate records.
- Generated and maintained accurate production records.
Cashier
Community Market
07.2021 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Provided exceptional customer service to enhance shopping experience.
- Assisted in inventory management by restocking merchandise as needed.
- Trained new staff on cash handling procedures and store policies.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Delivery Driver
Domino's Pizza
03.2016 - 04.2018
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Communicated effectively with customers regarding delivery status and any issues encountered.
- Delivered product to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Dispatcher
Critical Life / Mansfield Ambulance Service
12.2010 - 04.2014
- Coordinated emergency response activities with multiple agencies to ensure timely assistance.
- Monitored and prioritized incoming calls for medical emergencies, dispatching appropriate resources efficiently.
- Utilized advanced communication systems to relay critical information to first responders in real-time.
- Analyzed call data and trends to identify areas for service improvement and resource allocation effectiveness.
- Maintained a high level of professionalism while handling stressful situations, ensuring efficient operations in critical moments.
- Improved response times by efficiently prioritizing and dispatching emergency calls to appropriate units.
- Managed radio communications effectively, maintaining clear channels for essential transmissions between field units and dispatch center.
- Kept detailed records of all dispatched calls, enabling accurate reporting and analysis of response times and patterns.
Education
High School Diploma -
Willard High School
Willard, OHNo Degree - Clerical Services
Pioneer Career And Technology Center
Shelby, OH06-1997
Skills
- Workplace cleanliness
- Reading comprehension
- Attention to detail
- Time management
- Multitasking and organization
- Production reporting
- Outdoor power equipment industry background
- Critical Decision-making
- Prioritization
- Quick learner
- Call prioritization
- Verbal and written communication
Timeline
Cashier
Community Market
07.2021 - 02.2023
Delivery Driver
Domino's Pizza
03.2016 - 04.2018
Dispatcher
Critical Life / Mansfield Ambulance Service
12.2010 - 04.2014
Assembly Line Production Worker
Stanley Black & Decker
07.2005 - Current
High School Diploma -
Willard High School
No Degree - Clerical Services
Pioneer Career And Technology Center
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