Christina Reneau
Waco,TX
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Schlotzsky's. Skilled in machinery operation and maintenance, with a strong work ethic and excellent communication abilities. Expert in managing operations efficiently, evidenced by significantly reduced escalations and optimized inventory control.
Overview
2021
2021
years of professional experience
Work History
Machine Operator
Wayne Sanderson Farms
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Efficient in completing tasks assigned
- Communication skills, wear the radio.
- Problem-solving, motivational and team building skills
- 1+ yr on the maintenance program
Team Leader Manager
Schlotzsky's
09.2018 - 01.2021
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Inventory management to insure all merchandise is stocked properly
- Scheduling employees accordingly
- Money management, opening and closing procedures. Ensure all financial transactions are balanced.
Store Manager
Hibbetts Sports
12.2012 - 06.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
G.e.d - General Educational Development
Navarro College
Corsicana, TX04.2011
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Computer skills
- Power and hand tools
- Machine maintenance
- Fast learner
- Organized
Timeline
Team Leader Manager
Schlotzsky's
09.2018 - 01.2021
Store Manager
Hibbetts Sports
12.2012 - 06.2015
Machine Operator
Wayne Sanderson Farms
G.e.d - General Educational Development
Navarro College
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