Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christina Richert

Dudley,MA

Summary

Medical administration professional with 3 years of experience in enhancing healthcare operations through effective communication and organizational skills. Demonstrated ability to streamline administrative processes and improve patient interactions while maintaining confidentiality and compliance standards. Passionate about leveraging digital solutions to optimize record management and support efficient, compassionate patient carte.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Unit Secretary

Whittier Rehabilitation Hospital
Westborough, MA
06.2023 - Current
  • Assisted nursing staff in preparing patient records and documentation.
  • Monitored and updated medical charts, including filing and retrieving patient information.
  • Greeted patients upon arrival to the station and answered their questions regarding services provided.
  • Maintained inventory of all supplies used in the nursing station and placed orders when necessary.
  • Answered incoming calls from patients or family members inquiring about health care services or procedures.
  • Performed data entry tasks into electronic health record system as required.
  • Ensured compliance with HIPAA regulations regarding protection of confidential patient information at all times.

Medical Records/Receptionist

Oriol Healthcare Oakdale Rehabilitation & Nursing Center
West Boylston, MA
12.2023 - 06.2024
  • Greeted customers warmly and made them feel welcome.
  • Scanned paper documents into an electronic health record system; maintained digital files securely in accordance with HIPAA regulations.
  • Performed clerical duties such as photocopying, faxing, mailing, and filing documents as requested.
  • Answered phone calls promptly, directed calls appropriately, took messages when necessary, and responded to inquiries in a timely manner.
  • Processed requests for release of confidential medical information in accordance with HIPAA guidelines.
  • Utilized organizational skills to maintain orderly filing systems both electronically and manually.
  • Provided assistance to medical staff members as needed during busy periods or when workload was high.
  • Conducted regular audits of paper and digital records ensuring accuracy and completeness of documentation.

Personal Care Assistant

Home Helpers
Douglas, MA
06.2021 - 02.2023
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.

Infant/Toddler Teacher

Linda's House
North Grosvenor Dale, CT
11.2021 - 07.2022
  • Company Overview: Linda's House is a Daycare that is capable of taking on medically challenged children that tyipical daycares cannot
  • Preparing the week's schedule and tasks for the children
  • Having clear communication with parents about their child's day/week/wellbeing
  • Achievements/Tasks

Education

Certificate - Medical Administration

Quinsigamond Community College
05.2024

Bachelor's Degree - Early Childhood Education and Sociology

Worcester State
01.1998

Associate Degree - Early Childhood Education

Northern Essex Community College
01.1992

Skills

  • Organization
  • Communication
  • Observant
  • Administration
  • Compassion
  • Customer Service
  • Medical Records Management
  • EMR / EHR

Certification

  • Medical Administration (2024) Massachusetts Certificate completed through Quinsigamond Community College
  • Notary (2023) Notary for the state of Massachusetts
  • DEEC Lead Infant/Toddler Teacher (1993) Massachusetts Certification completed through Middlesex Community College
  • Director I (1993) Massachusetts Certification completed through Middlesex Community College
  • Director II (1993) Massachusetts Certification completed through Middlesex Community College
  • DEEC Lead Preschool Teacher (1992) Massachusetts Certification completed through Northern Essex Community College

Accomplishments

  • Massachusetts Survey completed without deficiencies
  • Employee of the Month
  • Cleaned and organized entire Medical records room
  • Created worry free environment for supervisor
  • Created a welcoming environment for residents and their families
  • An expansive education

Timeline

Medical Records/Receptionist

Oriol Healthcare Oakdale Rehabilitation & Nursing Center
12.2023 - 06.2024

Unit Secretary

Whittier Rehabilitation Hospital
06.2023 - Current

Infant/Toddler Teacher

Linda's House
11.2021 - 07.2022

Personal Care Assistant

Home Helpers
06.2021 - 02.2023

Certificate - Medical Administration

Quinsigamond Community College

Bachelor's Degree - Early Childhood Education and Sociology

Worcester State

Associate Degree - Early Childhood Education

Northern Essex Community College

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Christina Richert