Summary
Overview
Work History
Education
Skills
References
Timeline
RegisteredNurse
CHRISTINA RIDDLE

CHRISTINA RIDDLE

Lawrenceburg,KY

Summary

To be able to provide the best patient/family care as a Registered Nurse for those in vulnerable medical situations and help them feel the sincere care they deserve. To utilize my nurturing demeanor as well as medical expertise as if each patient is one of my most precious loved ones.

Overview

31
31
years of professional experience

Work History

Management & Program Analyst supervisor GS13

Veterans Health Administration, VISN 9 Midsouth District
04.2023 - Current
  • Responsible for the supervision of a team of 15
  • 5 Manpower Analysts and 10 Position Managers
  • Articulate work assignments, projects, problem areas, significant issues, and deadlines for completion to team members
  • Lead the team in identifying, distributing, and balancing workload based on established workflow and skill levels
  • Adjust complete work assignments based on priorities and/or deadlines
  • Formulating and administering policies and procedures, leading or participating in task forces or special projects, and providing on-going advice relative to Network wide Human Resources management issues
  • Serve as coach, facilitator, and/or negotiator in coordinating team initiatives and in consensus-building activities among team members
  • Actively participates with service management, facility leadership and network leadership to lead various occupational studies relating to manpower activities that include management and oversight of the Monthly Position Inventory Report, validating the report against the needs and assists with making recommendations on where staffing resources should be allocated
  • Takes responsibility and initiative, sets and meets priorities, follows through on commitments, safeguards information, and organizes and uses time and resources to achieve desired results
  • Demonstrates accountability by performing work in a thorough and conscientious manner, ensuring that work products and services provided are accurate and complete
  • Follows through on commitments and accepts responsibility for one’s own actions
  • Follows relevant policies and procedures; knows when to ask for help; seeks guidance when necessary
  • Oversee 6 Veteran medical centers authorized positions and organizational structure needs
  • Provide new standard operating procedures for manpower/position processes
  • Create position standards for employees, update standards & evaluate each employee on those standards
  • Meet with all levels of leadership for resources to manage, improve & create strength, vacancies, position inventory reports/updates/cleanup
  • Provide training for staff & other sections related to Manpower
  • Represent the Network with the utmost professionalism and provide extraordinary service to our customer to ensure their needs are met in staffing, employee relations, labor relations, classification, compensation, benefits and any other HR related service

Management & Program Analyst GS12

Veterans’ Health Administration, VISN 9
07.2019 - 04.2023
  • Analysis and advisor to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both
  • Knowledge of the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency
  • Understanding of basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives
  • Application of factfinding and investigative techniques; oral and written communications; and development of presentations and reports
  • Position management advisor
  • Create data for reports to include but not limited to vacancies, leave usage, turn-over rates, organizational structures, attestation, staffing methodology, organizational coding accuracy, service title validations, etc
  • For six facilities within the network
  • Directly report to Network Director any updates and/or changes
  • Back up supervisor
  • Division cleanup to major system
  • Technical review of positions for correct job codes, reports to, sub agency codes, security and to validate all actions are processed accordingly for updates/changes.

Human Resources Specialist GS12 (Recruitment/Placement/classification)

Lexington VA Medical Center-Leestown
12.2016 - 07.2019
  • Provide advice and support to managers, supervisors on recruitment and placement matters for VA Services
  • Identify appropriate qualification standards to be applied, familiar with veteran’s preferences and military related qualifications and apply accordingly, validate and implement correct hiring authority, and create position announcements and assessments
  • Utilize proper paperwork/forms for recruitment
  • Evaluate candidate eligibility
  • Verify all documents for application process
  • Develop credit plans for job analysis’, review and validate position descriptions and functional statements for classification process, review organization charts for hierarchy, develop KSA’s and competencies, build assessments, prepare announcements and Delegating Examining Unit packets
  • Prepare certificates of referrals, issue notice of results (NOR’s), referral letters, disposition letters, cancellations letters, etc., verify veteran status, maintain records
  • USAS leader & superuser
  • Provided appropriate training for 2017 update and phases
  • Code appropriate forms according to hiring process using HR Smart
  • Process a wide range of salaries for Title 38, Hybrid and Title V
  • Differentiate and process Title V, Title 38 & Hybrid announcements and appointments to include but not limited to; change to lower grade, promotions, reassignments, details, transfers, terminations, conversions, change of schedules, etc
  • Serves as Technical advisor with Professional Standard Boarding for Hybrid positions
  • Knowledge and implementation and Lead of TCF program
  • Read and interpret multiple regulations related to Staffing, Classification & Employee/Labor Relations
  • Serve as a technical advisor in mediation hearings for grievances and/or complaints
  • Instruct and counsel applicants of application process
  • Provide necessary documents for FOIA requests
  • Assist, guide and train ER/LR staff with actions, corrections and arbitrations to include guidance on appropriate GPPA procedures
  • Research complaints and grievances for resolutions within current services
  • Provide guidance on proper disciplinary actions
  • Try to resolve issues prior to escalating
  • Create necessary forms for such actions
  • Customer Service
  • Knowledge and implementation of the VA policies, OPM guidelines and NAGE and NNU contract
  • Knowledge and use of multiple automated systems to include but not limited to VISTA, USAStaffing, Selection Manager, HR Smart, WebHR, EOPF, OPM, DCPS (only staffer with access), FSC etc
  • Communicate both written and orally adequately to a variety of individuals (of all grades & backgrounds)
  • Created SOP for new HR Smart system for approval with collaboration from staff
  • Serve as acting supervisor for HR at GS-13 level to include providing tasks, monitoring workload, staffing schedules, initiate guidelines and changes; approving time and leave, work directly with HR Chief to provide necessary updates; represent HR in meetings with Directors and upper management and provide recommendations
  • Serves as the classification liaison to the Network (VISN) by providing the necessary guidelines to services
  • Provide updates to position descriptions, review organizational charts, assign local numbers to functional statements for tracking purposes
  • Assist employees with desk audits, and appeals for positions, upgrades and change in job duties for clarity and completeness
  • Provide assistance to managers, supervisors and directors at all levels on writing and validating positions at all grade levels including supervisory
  • Guidance with classification standards at local and national level including the factors, percentages & points
  • Writing position descriptions/functional statements for updates and new positions with managers
  • Evaluating grades, titles, occupational series, FLSA, and points for accuracy in classification
  • Tracking Expert in job code analysis and position functions, assignment codes, etc
  • Initiate and process corrections and cancellations for benefit staff as the SME
  • Provide benefits information to staff & employees to include leave, FEHB, LWOP
  • Liaison between FSC (Finance) and employees with pay issues
  • Serve as Position Manager (1 of 2 at facility)
  • Update all positions, run reports for inaccuracies, provide training for necessary actions needed, update all active/inactive positions, work with VISN on scrub for HR Smart updates, monitor overage and PTI data
  • Review and validate, DTP positions, telework, budget, etc
  • For positions
  • Serves as a technical reviewer for all actions entered for accuracy to include benefits, staffing & coding functions
  • Run reports for any discrepancies and provide research/data for corrections
  • Run reports and remedy tickets for proper actions and correct any pay issues necessary
  • Provides updates and guidance to HRO and upper management on process, issues and data for HR staffing functions
  • Create/update current operation procedures (SOP), review & provide input for current policies
  • Service on the workforce development team
  • Conduct salary survey data for upgrading special pay scales
  • Provides input on organizational structure to improve current staffing needs.

Human Resources Specialist GS11 (Recruitment/Placement)

Lexington VA Medical Center-Leestown
12.2015 - 12.2016
  • Provide advice and support to managers, supervisors on recruitment and placement matters for VA Services
  • Identify appropriate qualification standards to be applied, familiar with veteran’s preferences and military related qualifications and apply accordingly, validate and implement correct hiring authority, and create position announcements and assessments
  • Utilize proper paperwork/forms for recruitment
  • Evaluate candidate eligibility
  • Verify all documents for application process
  • Develop credit plans for job analysis’, review and validate position descriptions and functional statements for classification process, review organization charts for hierarchy, develop KSA’s and competencies, build assessments, prepare announcements and Delegating Examining Unit packets
  • Prepare certificates of referrals, issue notice of results (NOR’s), referral letters, disposition letters, cancellations letters, etc., verify veteran status, maintain records
  • USAS leader & superuser
  • Provided appropriate training for 2017 update and phases
  • Code appropriate forms according to hiring process using HR Smart
  • Process a wide range of salaries for Title 38, Hybrid and Title V
  • Differentiate and process Title V, Title 38 & Hybrid announcements and appointments to include but not limited to; change to lower grade, promotions, reassignments, details, transfers, terminations, conversions, change of schedules, etc
  • Serves as Technical advisor with Professional Standard Boarding for Hybrid positions
  • Knowledge and implementation and Lead of TCF program
  • Read and interpret multiple regulations related to Staffing, Classification & Employee/Labor Relations
  • Serve as a technical advisor in mediation hearings for grievances and/or complaints
  • Instruct and counsel applicants of application process
  • Provide necessary documents for FOIA requests
  • Assist, guide and train ER/LR staff with actions, corrections and arbitrations to include guidance on appropriate GPPA procedures
  • Research complaints and grievances for resolutions within current services
  • Provide guidance on proper disciplinary actions
  • Try to resolve issues prior to escalating
  • Create necessary forms for such actions
  • Customer Service
  • Knowledge and implementation of the VA policies, OPM guidelines and NAGE and NNU contract
  • Knowledge and use of multiple automated systems to include but not limited to VISTA, USAStaffing, Selection Manager, HR Smart, WebHR, EOPF, OPM, DCPS (only staffer with access), FSC etc
  • Communicate both written and orally adequately to a variety of individuals (of all grades & backgrounds)
  • Created SOP for new HR Smart system for approval with collaboration from staff
  • Serve as acting supervisor for HR at GS-13 level to include providing tasks, monitoring workload, staffing schedules, initiate guidelines and changes; approving time and leave, work directly with HR Chief to provide necessary updates; represent HR in meetings with Directors and upper management and provide recommendations
  • Serves as the classification liaison to the Network (VISN) by providing the necessary guidelines to services
  • Provide updates to position descriptions, review organizational charts, assign local numbers to functional statements for tracking purposes
  • Assist employees with desk audits, and appeals for positions, upgrades and change in job duties for clarity and completeness
  • Provide assistance to managers, supervisors and directors at all levels on writing and validating positions at all grade levels including supervisory
  • Guidance with classification standards at local and national level including the factors, percentages & points
  • Writing position descriptions/functional statements for updates and new positions with managers
  • Evaluating grades, titles, occupational series, FLSA, and points for accuracy in classification
  • Tracking Expert in job code analysis and position functions, assignment codes, etc
  • Initiate and process corrections and cancellations for benefit staff as the SME
  • Provide benefits information to staff & employees to include leave, FEHB, LWOP
  • Liaison between FSC (Finance) and employees with pay issues
  • Serve as Position Manager (1 of 2 at facility)
  • Update all positions, run reports for inaccuracies, provide training for necessary actions needed, update all active/inactive positions, work with VISN on scrub for HR Smart updates, monitor overage and PTI data
  • Review and validate, DTP positions, telework, budget, etc
  • For positions
  • Serves as a technical reviewer for all actions entered for accuracy to include benefits, staffing & coding functions
  • Run reports for any discrepancies and provide research/data for corrections
  • Run reports and remedy tickets for proper actions and correct any pay issues necessary
  • Provides updates and guidance to HRO and upper management on process, issues and data for HR staffing functions
  • Create/update current operation procedures (SOP), review & provide input for current policies
  • Service on the workforce development team
  • Conduct salary survey data for upgrading special pay scales
  • Provides input on organizational structure to improve current staffing needs.

42A Human Resources Specialist GS11 Equivalent

Kentucky Army National Guard/KYMEDDET-Part-time Military
06.2013 - 12.2016
  • Part-time military duty: prepare and process recommendation for awards and decorations
  • Responsible for correspondence
  • Prepare/process requests for transfers
  • Maintain enlisted/officer personnel records (medical, evaluations, promotions)
  • Verify and process SLGV/DD93(insurance), input data into IPERMS
  • Make sure all medical documents are organized and validated for regular inspections
  • Maintain emergency notification data
  • Assist with pay
  • Update PHA roster
  • Input care bill information (lab)
  • Assist with S1-NCOIC duties
  • Security clearance verification/update
  • JPAS access for issuing security clearances and background checks
  • Validating CAC’s
  • Provide reports for expiring security clearances, communicate with higher level individuals for special Authority
  • Assist with supply duties
  • Research and provide awards documentation to issue military awards
  • Brief and assist Commander and 1SG with drill activities
  • Provide guidance and direction to other soldiers
  • Review PQR
  • Filing/clerical duties
  • Payroll, awards/ribbons, in charge of Body Composition Program, And all other administrative duties required.
  • Pre deployment physicals to include vital signs, hearing and eye exams, vaccines and phlebotomy.

Human Resources Specialist GS09

Kentucky Army National Guard-Full-time Technician
08.2010 - 12.2015
  • Provide advice and support to managers, supervisors and the HRO on recruitment and placement matters for Army/ Air technician and Air AGR positions
  • Identify appropriate qualification standards to be applied, validate hire authority, and develop position announcements and assessments
  • Evaluate candidate eligibility for all positions
  • Plans and administers the merit promotion and recruitment/placement program
  • Refers qualified candidates for selection consideration
  • Ensures required selection documentation and information is correct
  • Notifies candidates of application results
  • Interprets and applies Federal and State pay setting tools such as highest previous rate rule and recruiting and retention incentives
  • Analyzes technician and payroll information to identify and resolve pay –setting errors or discrepancies
  • Accumulates and analyzes statistic for turnover rates, quit rates, promotions, minority hire rates, hiring lag time, etc
  • Conducts orientation for new hires on staffing duties
  • Review/update technician records, verify personnel data
  • Read, interpret and update TPR/procedures/regulations
  • Create necessary forms
  • Process all nature of actions (to include, promotions, new hire, temps, conversions, separations, reassignments, change to lower grades, corrections, etc)
  • Approve/disapprove/track and maintain compatibility program and interview boards
  • Determine permanent change of station eligibility
  • Manage online interview training
  • Verify priority placement
  • Approve military orders for Air Guard
  • Develop, coordinate and maintain state plans/guides
  • Educate Commanders, managers, and supervisors on various programs
  • Provide necessary guidance to management for disciplinary/adverse actions
  • Knowledge of Unit manning documents to verify and validate positions and authorizations for hire
  • Reviewing position descriptions for classification using OPM standards and guidelines to apply responsibilities and duties to appropriate grades for recruitment and position management
  • Received Classification training for non-classifiers due to staffing position
  • Find suitable adjustments and or accommodations for necessary reassignments
  • Organize all documents and keep accurate records of daily actions
  • Train incoming employees of HR Staffing functions
  • All other duties as necessary.

92Y Supply Logistics Specialist GS09 Equivalent

Kentucky Army National Guard/Aviation-Part-time
06.2008 - 06.2013
  • Part time military duty: Receives, inspects, inventories, loads, unloads, and segregates, stores, issues, delivers and turns-in organization and installation supplies and equipment
  • Order/Issue/Receive all CIF/OCIE
  • Operates unit level computer
  • Prepares all unit/organizational supply documents (including but not limited to DA 3161, DA 2062)
  • Maintains automated supply system for accounting of organizational and installation supplies and equipment
  • Issues and receives small arms
  • Secures and controls weapons and ammunition in security areas
  • Schedules and performs preventive and organizational maintenance on weapons
  • Inspects completed work for accuracy and compliance with established procedures
  • Coordinates supply activities
  • Reviews and annotates changes to unit material condition status report
  • Post transactions to organizational and installation property books and supporting transaction files
  • Determines method of obtaining relief from responsibility for lost, damaged and destroyed supply items
  • Acting Squad leader, conduct training to unit.

Supervisor

CHFS/Public Health/Vital Statistics
01.2008 - 07.2010
  • Direct supervision of 10 employees (5 Merritt, 3 temporaries, 2 contracts) of different sub-units pertaining to foreign birth adoption, delayed/established birth, new birth, marriage/divorce, death and back up to adoptions and court orders, & customer service
  • Reviewing and creating documents/certificates for approval per Kentucky statutes, evaluations, addressing personnel actions, employee production, attendance and work habits that affect this section, time & attendance, approving scheduling, hiring/dismissal of employees (interview panel), customer service, monthly statistical reports, processing applications for certificates, certificate corrections, informing employees of corrections/updates/changes, research & knowledge of Kentucky statutes/regulations, as well as other states, scheduling events/training for employee requirements, safety officer, create & update documents/letters/forms, knowledge of state Registrar’s duties, problem solving, meet with higher level personnel for regular meetings, back-up section supervisor and any other supervisory duties required.

Monitor Tech/Unit Clerk

Frankfort Regional Medical Center
07.2004 - 01.2008
  • Monitoring 10 ICU telemetry beds, 9 Step-down beds, 12 floor beds for acute and chronic patients monitoring vitals of ICU patients, notifying RN of any abnormal telemetry rhythms, lead MT/UC, entering physician orders into the computer system, maintaining health and medical documents in patient charts, scheduling procedures, scheduling tests/procedures (US, MRI, CT, EEG, Bone scans, etc.), interpreting rhythm strips, patient/family care, admitting/discharging patients including bed assignments, payroll, ordering supplies, new-hire training (including EMT’s for EKG interpretation), scheduling follow-up appointments and any outpatient care upon discharge, phlebotomy, transferring of patients to other facilities, preparing charts, completing transfer/death forms, leadership, administrative work, upgrading healthcare documents/protocols, healthcare research (including insurance documentation), Insurance pre-certification, completing death provisional, scheduling/participating in events (healthcare fair & competencies) for staff, and any other duties required
  • Rotated to other departments as Nurse Tech when needed in ED, OB,Med/Surge to include patient care; routine vitals, assisting in moving of patients, entered orders, finger sticks, input/output and all other UAP duties as needed.

Clinical Assistant

East Side Family Medicine, PSC
09.2003 - 07.2004
  • Variety of age patient care. Phlebotomy, vital signs, physician orders, lab testing, patient care, administering injections, administering medication, EKG’s, hearing exams, patient assessment, assisting with sterile procedures (cysts, mole removals), knowledge of medical terminology, order interpretation, knowledge of physical disabilities, ability to position patients for exams in machine, and for treatment, ability to learn normal and abnormal results for routine procedures in order to report obvious abnormalities, ability to operate equipment to administer routine and standard diagnostic treatment and/or procedures, ability to perform standard maintenance on equipment including disassemble, clean, reassemble and calibrate in accordance to the appropriate guidelines, conduct physicals/immunizations, charting, scheduling appointments for US, MRI, CT, extensive blood tests, Mammography, GI, surgery, vision, and other specialties, prescription call-in, medication authorization, insurance approval/pre-certification, administrative work, maintaining accurate health & medical records of patients, ordering appropriate supplies, labeling/stocking supplies in appropriate storage area, and all other nursing duties within a private office.

Payments Posting

Liberty Billing, Inc.
08.2002 - 09.2003
  • Accounts receivable, posting medical payments, filing insurance/Medicare/Medicaid claims, back-up team leader/supervisor, financial deposits, filing UB92 & HCPC forms, correcting & processing of medical claims, communicating with insurance companies & state Medicaid along with physicians, research/update/knowledge of billing policies/procedures, coding, out-of-state insurance research (Medicare/Medicaid included), administrative work, creating documents, manage flow of work that is presented to staff via fax/e-mail/paper
  • Monitor call volume to ensure calls are answered timely, served as a resource person/trainer for staff, received incoming calls from members/providers regarding issues/benefits/claim resolution
  • Verified and made appropriate changes to eligibility records, identified/analyzed policy issues requiring resolutions regarding member services.

Clinical Assistant

Capital Family Physicians
10.2000 - 08.2002
  • Variety of age patient care. Phlebotomy, vital signs, physician orders, lab testing, patient care/health assessment (including those with disabilities adult & children), administering injections, OSHA & HIPPA compliant, member of OSHA committee, administering other medication, EKG’s, physicals/immunizations, assisting with minor procedures, patient assessment, charting, hospital admissions & testing, insurance prior authorization, research/verification/update & knowledge of insurance/Medicare & Medicaid policies/procedures, scheduling appointments to include specialty consultations, surgery, etc., customer service, prescription call-in, medication research & authorization, payroll, billing, patient advocacy, accounts receivable, interim lead clinical/supervisor, research & knowledge of medical regulations, maintaining accurate health & medical records of patients, research in epidemiology, all other nursing duties as required within a private office
  • Participated in team to initiate use of safe needles.

Medicaid Specialist

MedAssist
02.1997 - 01.1999
  • Out-of-state Medicaid billing, processing of all out-of-state Medicaid claims, take the data provided by the medical coders and use it to compile and submit claims to insurance companies and then subsequently bill patients, customer service, knowledge & research of Medicaid regulations for Kentucky & surrounding states, provider/member eligibility verification, trained new hire, corrected claims for reprocessing, knowledge/research of EOB’s/denial codes, ensured necessary documentation attached (timely filing, eligibility).

Provider specialist

Unisys
08.1995 - 02.1997
  • Liaison for medical providers to ensure appropriate billing of Kentucky Medicaid claims, corrected UB92 & HCPC forms for processing, ensured provider/member eligibility, customer service, knowledge & research of Kentucky statutes regarding Medicaid, created forms/documents/letters, monitored call volume to ensure calls answered in a timely manner, received incoming calls from members/providers regarding issues/benefits/claim resolution, verified and made appropriate changes to provider/member eligibility records, knowledge/research of EOB’s and denial codes.

INSURANCE ENROLLMENT Specialist

Health plan Services
08.1993 - 08.1995
  • Researched insurance policies, provided quotes, enrollment for individual/small business and state government policies, customer service, and all other duties required.

Education

Nursing -

Kentucky State University

Enrichment Diploma -

Western Hills High School

ADN -

BCTCS-Lawrenceburg Campus
12.2023

Advance Individual Training-Honor Grad 92Y -

Ft. Lee, VA
03.2010

EMT-B -

BCTCS-Lawrenceburg Campus
12.2009

Basic Combat Training -

Ft. Jackson, SC
04.2009

Skills

  • CNA
  • AIT-Honor Grad recipient
  • Student Leader-AIT
  • Basic Combat Training
  • CLS Certified
  • CPR/First Aid/AED/Disaster Relief Certified
  • MS Windows/Office/Works
  • Excel
  • Meditech
  • Kronos
  • Smart
  • KVETS
  • SuperMicar
  • Epic
  • Patient Charting
  • Medical Terminology
  • National Incident Management (FEMA)
  • Intro to ICS (Hospital/Healthcare-FEMA)
  • Principals of Emergency Management (FEMA)
  • Multiagency Coordination System (FEMA)
  • Care Transitions
  • Hazard Communication
  • Safety Training
  • COS Training
  • Quarterly Bonus Award Recipient
  • Abnormal Heart Rhythm Reading
  • Pacemaker Therapy
  • Leadership & Influence (FEMA)
  • Medical Reserve Corp Training
  • Ethics
  • Leaders Development
  • KY Citizen Foster Care Review Board Member-Anderson County
  • Voices Of Hope OD Response Team Member
  • Alzheimer’s Advocate
  • Drug Epidemic Memorial Wall First Lady Liaison KY
  • CASA Volunteer
  • Harm Reduction Narcan Trainer

References

  • Valerie Scott, 859-233-4511 x 3476
  • MSgt Laura Wilson, 502-607-1335
  • LTC Lloyd Jackson, 859-684-5669

Timeline

Management & Program Analyst supervisor GS13

Veterans Health Administration, VISN 9 Midsouth District
04.2023 - Current

Management & Program Analyst GS12

Veterans’ Health Administration, VISN 9
07.2019 - 04.2023

Human Resources Specialist GS12 (Recruitment/Placement/classification)

Lexington VA Medical Center-Leestown
12.2016 - 07.2019

Human Resources Specialist GS11 (Recruitment/Placement)

Lexington VA Medical Center-Leestown
12.2015 - 12.2016

42A Human Resources Specialist GS11 Equivalent

Kentucky Army National Guard/KYMEDDET-Part-time Military
06.2013 - 12.2016

Human Resources Specialist GS09

Kentucky Army National Guard-Full-time Technician
08.2010 - 12.2015

92Y Supply Logistics Specialist GS09 Equivalent

Kentucky Army National Guard/Aviation-Part-time
06.2008 - 06.2013

Supervisor

CHFS/Public Health/Vital Statistics
01.2008 - 07.2010

Monitor Tech/Unit Clerk

Frankfort Regional Medical Center
07.2004 - 01.2008

Clinical Assistant

East Side Family Medicine, PSC
09.2003 - 07.2004

Payments Posting

Liberty Billing, Inc.
08.2002 - 09.2003

Clinical Assistant

Capital Family Physicians
10.2000 - 08.2002

Medicaid Specialist

MedAssist
02.1997 - 01.1999

Provider specialist

Unisys
08.1995 - 02.1997

INSURANCE ENROLLMENT Specialist

Health plan Services
08.1993 - 08.1995

Nursing -

Kentucky State University

Enrichment Diploma -

Western Hills High School

ADN -

BCTCS-Lawrenceburg Campus

Advance Individual Training-Honor Grad 92Y -

Ft. Lee, VA

EMT-B -

BCTCS-Lawrenceburg Campus

Basic Combat Training -

Ft. Jackson, SC
CHRISTINA RIDDLE