Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Rios

Huntsville,TX

Summary

Dynamic individual with hands-on experience in outbound/inbound tele marketing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

15
15
years of professional experience

Work History

Outbound Sales Representative

Camp Cho-Yeh
12.2024 - Current
  • Contacted previous years customers and old leads to drive return camp registrations, as well as missed opportunities from previous leads.
  • Made 130 cold calls per day resulting in client base growth by 25-50 new registrations each month exceeding monthly targeted goals.
  • Observed and learned changing customer requirements and adapted sales strategies as needed.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Utilized sales techniques to build customer interest and close sales.
  • Explained camp prices and session dates as well as answered questions and addressed concerns of parents.
  • Handled an average of 20 inbound calls per day.

Freelance Photographer/Owner

Be Captured Photography
01.2010 - Current
  • Company Overview: becaptured.net
  • Photograph couples' engagement sessions, family portrait sessions, newborns, weddings, and more.
  • Boutique portrait photographer specializing in high-quality product printing, gallery-wrapped canvases, and acrylic artwork and portrait series.
  • Make, sell, and upgrade recommendations via a viewing appointment, using home decor and other backdrops to determine the best photo locations.
  • Sold and arranged the design of quality heirloom photo products.
  • Set up a website for the business to have an online portfolio, blog, and appointment scheduler.
  • Create and post social media content to drive online engagement and book consultations.
  • Planned and prepared for on-location and studio shoots.

Sales Agent New Customer Acquisition

WeedMan Lawn Care- Turf Holdings Inc
04.2024 - 12.2024
  • Performs 100+ outbound calls per day to potential customers to introduce lawn care treatment services.
  • Effectively engages prospects to identify their lawn care needs and pain points.
  • Customizes solutions to align with the specific requirements and preferences of individual customers.
  • Addressed inquiries, overcoming objections to secure new business.
  • Provides exemplary customer service by promptly addressing concerns and resolving issues to uphold the company's reputation.
  • Collaborates with cross-functional teams, including marketing, operations, and customer support, to optimize sales processes and deliver seamless customer experiences.
  • Achieved or exceeded company-defined sales quotas.

Ad Sales Account Executive

Yelp
08.2022 - 04.2023
  • Performed 80+ outbound calls per day to business owners already utilizing Yelp for their businesses, in order to upgrade them to new plans and services.
  • Encouraged and sold companies on enrolling in advertising programs that would utilizing various new features on the Yelp platform.
  • Assisted business owners with the management and set up of an ad campaign.
  • Made suggestions to businesses on ad text, ad photos, and other improvements to their Yelp page.
  • Made recommendations based on the needs, growth, and budgets of businesses for online advertising.

Sales Development Representative

Cience
07.2021 - 08.2022
  • Performed 200+ outbound calls per day on behalf of 2-4 different accounts/companies.
  • Promoted client companies' products and services to other client companies via 'Discovery' call appointments on Zoom.
  • Logged each response using SalesLoft.
  • Successfully set appointments for meetings, averaging 6 appointments set per month.
  • Sent biweekly reports to clients outlining responses.
  • Facilitated the creation of 3 training videos for the training department, recorded using Loom recording software.
  • Crafted persuasive sales pitches to communicate value of company products and services.

Sales Agent/Sales Coach/Insurance Sales/Admin Support

The Go Solution
02.2015 - 08.2020
  • Was a high sales performer of various tv, internet, and phone products.
  • Earned ability to work remotely from home, while ensuring the needs of the company are met.
  • Assisted in test programs to help resolve various computing issues and changes.
  • Completed company personal development program while managing phone time and encouraging junior reps.
  • Lead a team of 15 people in the Sales Coach role and Team Lead role.
  • Trained agents to sell using our call flow/rebuttal.
  • Coached and trained agents on live and recorded calls doing call reviews and critiques.
  • Handled manager calls and 'turnovers.'
  • Insurance sales admin support.
  • Managed agents' insurance licensing renewal.
  • Managed insurance departments email box, completing mortgage updates and various updates of customers' info.

Inside Sales Representative

P.A., Incorporated
02.2014 - 02.2015
  • Provided quotes and discounts on high volume alloy materials used in the oil and factory industries.
  • Managed several large customer account negotiations for orders totaling over $100k.
  • Handled checking of orders and ensured quality of products delivered.
  • Learned and became proficient on the different products sold such as flanges, fittings, and other items used in oil production, which helped with sales orders.
  • Worked with clients around the world, converting units to different standards of measurement to assist with their orders.

Sales Representative/Account Manager

Time Warner Cable Business Class
07.2013 - 02.2014
  • Upgraded and managed business accounts for the southern region of the United States.
  • Assisted customers in negotiating contract lengths and discounts.
  • Provided extensive knowledge to assist business customers in determining their internet, phone, and TV needs.
  • Participated in regular trainings concerning new and existing product changes.
  • Assisted with mentoring and training other fellow employees on systems, workflows, and sales methodology.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Education

Bachelor of Arts - Photography

Art Institute of Houston-North
Houston, TX
03.2012

Transfer Credits

Lone Star College
Tomball, TX
08.2009

High School Diploma - undefined

Klein Oak High School
Spring, TX
01.2008

Skills

  • SalesLoft Leads and Cadences
  • Salesforce Leads and Cadences
  • PC/Mac Applications
  • Microsoft Office
  • Technical Support
  • 40 WPM Typing
  • Pipeline management
  • Outbound sales
  • Phone-based research
  • Persuasion techniques
  • Lead generation calls

Timeline

Outbound Sales Representative

Camp Cho-Yeh
12.2024 - Current

Sales Agent New Customer Acquisition

WeedMan Lawn Care- Turf Holdings Inc
04.2024 - 12.2024

Ad Sales Account Executive

Yelp
08.2022 - 04.2023

Sales Development Representative

Cience
07.2021 - 08.2022

Sales Agent/Sales Coach/Insurance Sales/Admin Support

The Go Solution
02.2015 - 08.2020

Inside Sales Representative

P.A., Incorporated
02.2014 - 02.2015

Sales Representative/Account Manager

Time Warner Cable Business Class
07.2013 - 02.2014

Freelance Photographer/Owner

Be Captured Photography
01.2010 - Current

High School Diploma - undefined

Klein Oak High School

Bachelor of Arts - Photography

Art Institute of Houston-North

Transfer Credits

Lone Star College

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