Summary
Overview
Work History
Education
Skills
Timeline
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Christina Ritz

Pendleton,IN

Summary

Proven track record of enhancing client satisfaction and streamlining operations, leveraging skills in task and office management as well as effective multitasking. Excelled in administrative support and client relations, significantly improving communication and financial management. Demonstrated leadership by mentoring and training, contributing to a culture of organizational efficiency and excellence in addition to a well-rounded and healthy work environment.

Overview

7
7
years of professional experience

Work History

Legal Assistant

Daniel K. Whitehead
09.2022 - 07.2024
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.

Lead Teller/Cash Vault Teller

First Merchants Bank
03.2017 - 03.2020
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
  • Developed rapport with clientele by delivering personalized services that addressed specific financial needs.
  • Boosted branch sales with proactive product recommendations based on customer needs.
  • Boosted branch profit by exceeding monthly sales quotas.

Education

Paralegal - Legal Studies

Center For Legal Studies
Oklahoma City
05.2016

High School Diploma -

Southeast High School
Lincoln, NE
05.2014

Skills

  • Fast Learner
  • Scheduling/Planning
  • Microsoft Office
  • File Organization
  • Calendar Management
  • Administrative Support
  • Legal Research
  • Client Relations
  • Writing and editing
  • Office Management
  • Organizational Efficiency
  • Billing Statements
  • Effective Multitasking
  • Document organization
  • Workload Management
  • Employee Training

Timeline

Legal Assistant

Daniel K. Whitehead
09.2022 - 07.2024

Lead Teller/Cash Vault Teller

First Merchants Bank
03.2017 - 03.2020

Paralegal - Legal Studies

Center For Legal Studies

High School Diploma -

Southeast High School

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Christina Ritz