Christina Rivas
Santa Cruz,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Visiting Angels Living Assistance Services
Santa Cruz, CA
04.2023 - Current
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Transported clients to doctor appointments or other necessary outings.
- Communicated effectively with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
- Maintained accurate records of services provided for each client.
- Provided emotional support during end-of-life transitions.
- Participated in continuing education courses to stay current on best practices for elder care.
- Respected the privacy, dignity and confidentiality of each client served.
- Developed strong relationships with clients based on trust and respect.
- Redirected clients with memory issues, providing safety guidance protection.
Med Tech/Staff Manager
Paradise Villa Assisted Living
Santa Cruz, CA
04.2016 - 02.2023
- Supervised staff performing daily activities.
- Conducted regular evaluations and addressed performance concerns directly with employees.
- Implemented and enforced policies and procedures by coordinating with company leaders, coaching employees and overseeing staff activity.
- Investigated misconduct, mediated problems and determined appropriate discipline for staff.
- Solved problems, handled escalated issues and mitigated risks.
- Oversaw daily workloads and workflow for smooth operations.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Inventoried and ordered supplies for office.
- Managed inventory to ensure all supplies were in stock and within budget.
- Answered phone calls to provide information, resulting in effective business correspondence.
Med Tech/Caregiver
Brookdale Assisted Living
Scotts Valley, CA
10.2013 - 04.2016
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Cleaned and sterilized medication equipment to prevent cross-contamination.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Prepared medications to be delivered to medical facilities by securing in blister packs.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Elderly Caregiver
Visiting Angels Living Assistance Services
Santa Cruz, CA
04.2011 - 11.2013
- Transported clients to doctor's appointments and errands.
- Documented client progress in charts and logbooks.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Followed care plan and directions to administer medications.
- Trained new caregivers in client needs and caregiving standards.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Assisted patients with personal care to alleviate burden on family members.
Education
High School Diploma -
Aptos High School
Aptos, CA06.2006
Skills
- Scheduling and Coordinating
- Staff Training
- Complex Problem Solving
- Employee Coaching and Motivation
- Team Leadership
- Teamwork and Collaboration
- Documentation and Reporting
- Customer Service
- Professional and Courteous
- Shift Scheduling
- Calm Under Pressure
Languages
English
Professional
Spanish
Professional
Certification
- RCFE Administrator Certificate, State Of California Department Of Social Services Community Care Licensing Division - 2020
- Certified BLS CPR / AED, American Heart Association 2/15/2024 - 02/2026
- Medical Assistant Certified
Timeline
Elderly Caregiver
Visiting Angels Living Assistance Services
04.2023 - Current
Med Tech/Staff Manager
Paradise Villa Assisted Living
04.2016 - 02.2023
Med Tech/Caregiver
Brookdale Assisted Living
10.2013 - 04.2016
Elderly Caregiver
Visiting Angels Living Assistance Services
04.2011 - 11.2013
High School Diploma -
Aptos High School
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