Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Robbins

Flint,MI

Summary

Accomplished Digital Technician at Ward Dental Laboratory, leveraging CAD drafting and exceptional communication skills to enhance design precision and client satisfaction. Spearheaded process improvements, boosting workflow efficiency by 20%. Adept at problem-solving and team collaboration, consistently delivering high-quality results and fostering innovation in dental restoration projects.

Overview

30
30
years of professional experience

Work History

Digital Technician

Ward Dental Labratory
Brighton, MI
02.2017 - Current
  • Collaborated with dental technicians to refine designs based on client feedback and functional requirements.
  • Utilized advanced CAD software to create production-ready files, streamlining workflow efficiency.
  • Assisted in troubleshooting design issues, adapting solutions to meet specific project needs effectively.
  • Conducted quality checks on completed designs to maintain high standards of precision and detail.
  • Trained junior team members in CAD software applications and best practices for design execution.
  • Implemented process improvements in CAD workflows, enhancing overall productivity within the lab environment.
  • Coordinated with cross-functional teams to ensure timely completion of projects aligned with client expectations.
  • Supported product development efforts with timely creation of 2D drawings and 3D models based on client requirements.
  • Increased accuracy of manufacturing specifications by refining technical drawings for better clarity and precision.
  • Delivered exceptional customer service by addressing client concerns quickly and providing solutions tailored to their needs.
  • Maintained an organized digital library of completed projects, allowing for easy reference and efficient file retrieval when needed.
  • Reduced errors in final designs by conducting thorough quality checks on all CAD files before submission.
  • Developed intricate 3D models, resulting in more accurate representations of design concepts.
  • Managed multiple concurrent projects efficiently, ensuring timely delivery without compromising quality standards.
  • Collaborated with cross-functional teams to optimize project outcomes through effective communication and CAD expertise.
  • Stayed current on industry trends, enabling incorporation of cutting-edge technology into new designs.
  • Updated obsolete design elements within existing projects, enhancing overall functionality and aesthetics.

CAD Designer

Ward Dental Labratory
Brighton, MI
02.2017 - Current

I’m responsible for importing digital files into our 3shape dental software or scanning models on our e3 blue laser scanner. I then set up files and import scans in order to design various dental apparatus including crowns, bridges, implants, partials, seating jigs, bite guards, dentures and veneers. I am able to utilize various software programs, to excute and fill doctors requests.

  • Developed detailed CAD models for various dental restorations, ensuring accuracy and design integrity.
  • Converting files into stl files and sending to various companies for production
  • Interpreting margins and using smart smile technology
  • Reading and translating doctor prescriptions as well as listening to patients needs.
  • Completing tasks and separating information to make sure each part is ordered on time to meet deadlines.
  • Assisting coworkers and collaborating on case designs.
  • Troubleshooting computer issues, various software bugs or shutdowns
  • Maintaining machines, calibrating scanners, updating dmes and completing software updates.
  • Tracking cases across multiple companies, communicating with tech support on delivery issues or designs

Office Manager

Lieder Crown and Bridge
Auburn Hills, MI
10.1996 - 01.2017
  • Led team in project planning and execution, improving operational workflows.
  • Coordinated office operations to ensure efficient workflow and communication.
  • Managed schedules and appointments for staff, optimizing time management.
  • Maintained inventory of office supplies, ensuring availability and cost-effectiveness.
  • Implemented streamlined filing systems, improving document retrieval efficiency.
  • Developed standard operating procedures for daily office tasks, promoting consistency.
  • Oversaw vendor relationships, negotiating contracts to reduce operational costs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Education

Clinical Psychology

University of Michigan, Flint
Flint, MI

Digital Cad Cam Technician - Cad Cam

Michigan State University
East Lansing, MI

Skills

  • Remote support
  • Software installation
  • Network configuration
  • Wireless networking
  • Attention to detail
  • Problem-solving abilities
  • Time management
  • Dependable and responsible
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Troubleshooting skills
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Relationship building
  • Customer relations
  • Safety procedures
  • Error troubleshooting
  • Visual inspection
  • Project scheduling
  • Task prioritization
  • Equipment operation
  • Self motivation
  • Technical troubleshooting
  • Interpersonal skills
  • Analytical thinking
  • Goal setting
  • Professionalism
  • Quality testing
  • Problem diagnostics
  • Interpersonal communication
  • Technical issue resolution
  • Quality control
  • Complex Problem-solving
  • Inventory maintenance
  • Preventive Maintenance
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Quality control and assurance
  • CAD drafting
  • System maintenance
  • Equipment setup
  • Product testing
  • Defect correction
  • Diagnostic procedures
  • IT documentation
  • Operating system expertise
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities

Timeline

Digital Technician

Ward Dental Labratory
02.2017 - Current

CAD Designer

Ward Dental Labratory
02.2017 - Current

Office Manager

Lieder Crown and Bridge
10.1996 - 01.2017

Clinical Psychology

University of Michigan, Flint

Digital Cad Cam Technician - Cad Cam

Michigan State University