CHRISTINA ROBERTS
Killeen,TX
Summary
Detail-oriented administrative professional with over two decades of experience in
managing office operations and supporting leadership. Skilled in handling sensitive
information, streamlining processes, and delivering outstanding customer service. Adept
at using Microsoft Office, Oracle, and Adobe Acrobat to enhance productivity and
efficiency. Known for strong organizational skills and the ability to work independently or
collaboratively to achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Senior Administrative Specialist
Williamson County Juvenile Services
Georgetown, USA
06.2007 - 11.2024
- Prepared comprehensive reports and presentations for senior leadership, enhancing decision-making processes.
- Handled and safeguarded sensitive information, ensuring confidentiality and discretion.
- Managed office supplies, organized filing systems, and maintained office efficiency.
- Developed and streamlined administrative processes, improving workflow and productivity.
- Managed payroll and supported multi-departmental staff, demonstrating strong organizational skills.
- Trained staff on secure control processes, contributing to enhanced facility operations.
File Clerk
Bell County District Clerk's Office
Belton, Texas
03.2006 - 06.2007
- Added new material to file records or created new records.
- Organized and filed documents according to established procedures.
- Handled sensitive documents with discretion, adhering to confidentiality agreements.
- Ensured confidentiality and security of all files in compliance with privacy regulations.
- Processed incoming mail by sorting, batching, and distributing documents for filing.
- Verified accuracy of filing information prior to indexing documents into the system.
- Performed data entry tasks related to filing activities.
- Retrieved requested files and delivered to appropriate personnel.
- Retrieved requested files from archives or other offsite locations.
- Retrieved documents stored in microfilm or microfiche and placed in viewers for reading.
- Located missing records by searching files or contacting individuals assigned to records.
- Assisted with purging inactive files following retention schedules set forth by department policies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Trained new staff on file management systems and best practices.
Education
HIGH SCHOOL DIPLOMA -
C. E. Ellison High School
Killeen, TXSkills
- Microsoft Office
- Adobe Acrobat
- Laserfiche software proficiency
- Oracle and Kronos software proficiency
- JCMS system knowledge
- Document preparation and editing
- Records management expertise
- Confidentiality and discretion
- Secure control process training
- Customer service expertise
- Exceptional interpersonal skills
- Effective problem solving
- High-level multitasking
- Detail-oriented approach
- Policy and procedure implementation
- Strong organizational skills
- Expert time management
- Office space organization
Timeline
Senior Administrative Specialist
Williamson County Juvenile Services
06.2007 - 11.2024
File Clerk
Bell County District Clerk's Office
03.2006 - 06.2007
HIGH SCHOOL DIPLOMA -
C. E. Ellison High School
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