Christina Robinett
Ojai,CA
Summary
High-energy Food/ GM Clerk offering over [32] years of [grocery ] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
32
32
years of professional experience
Work History
Journeyman Grocery Clerk
Vons Companies
Ojai, CA
06.1995 - 09.2023
- Operated cash register to accurately process and record customer payments.
- Checked personal identifications during alcohol and tobacco sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Prepared orders for customers without delay to deliver excellent service.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Identified and resolved discrepancies and errors in customer accounts.
Maintenance Worker/Street Division
City Of Santa Barbara
09.1993 - 10.1994
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Safely and effectively handled wide range of cleaning products and solutions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Positively engaged with customers and maintained professional appearance as company representative.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
Salesperson
Self-employed
06.1995 - 11.1999
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Shipping and Receiving Associate
Digital Sound Corporation
06.1991 - 09.1992
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
How To Study Skillls
Long Beach City College
Long Beach, CA1987
Spanish 101
Ventura College
Ventura, CA2021
Diploma - General Studies
Hueneme High School
Oxnard, CAEnglish Composition / Sociology
Santa Barbara City College
Santa Barbara, CASkills
- Cash Register Operations
- Customer Transactions
- Team Contribution
- Assisting Customers
- Supermarket Stocking
- Excellent Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Journeyman Grocery Clerk
Vons Companies
06.1995 - 09.2023
Salesperson
Self-employed
06.1995 - 11.1999
Maintenance Worker/Street Division
City Of Santa Barbara
09.1993 - 10.1994
Shipping and Receiving Associate
Digital Sound Corporation
06.1991 - 09.1992
How To Study Skillls
Long Beach City College
Spanish 101
Ventura College
Diploma - General Studies
Hueneme High School
English Composition / Sociology
Santa Barbara City College
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