Christina Robinson
Shafter,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Caretaker
Home Supportive Services
Bakersfield, CA
02.2022 - 12.2023
- Ensured the safety and security of all staff, visitors, and patients in the facility by patrolling the premises regularly.
- Provided assistance to disabled persons in accordance with their individual needs.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Assisted with moving furniture or other items as requested by staff members or visitors.
Host
Red Lobster
Bakersfield, CA
03.2021 - 12.2021
- Greeted guests upon arrival and provided them with menus.
- Assisted servers in seating guests by escorting them to their tables.
- Ensured compliance with health and safety regulations within the restaurant.
- Took reservations over phone and in person.
Department Manager
Mcdonalds, Ottumwa Iowa
Ottumwa, IA
09.2009 - 04.2013
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Monitored daily sales figures to track trends in customer buying behavior.
General Manager
Wienerschnitzel Hot Dogs
Bakersfield, CA
04.2001 - 06.2009
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
Medical Front Office Certification - Medical Insurance Billing
05-2003
Skills
- Preventive Maintenance
- Personal Care
- Medication Distribution
- Mobility support
- Compassionate Caregiving
Timeline
Caretaker - Home Supportive Services
02.2022 - 12.2023
Host - Red Lobster
03.2021 - 12.2021
Department Manager - Mcdonalds, Ottumwa Iowa
09.2009 - 04.2013
General Manager - Wienerschnitzel Hot Dogs
04.2001 - 06.2009
Santa Barbara Business College - Bakersfield - Medical Front Office Certification, Medical Insurance Billing
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