Christina Roderick
Lecanto,FL
Summary
Proven expertise in payment and invoice processing honed at Suncoast Plumbing & Electric, where I enhanced financial operations through accurate data entry and meticulous attention to detail. Skilled in leveraging both hard and soft skills to achieve and maintain high levels of customer satisfaction and report accuracy, consistently meeting tight deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Computer Billing Operator
Suncoast Plumbing & Electric
Homosassa, FL
08.2016 - Current
- Performed data entry into accounting software programs such as QuickBooks.
- Managed all payments processing, invoicing and collections tasks.
- Generated detailed financial reports for management review.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Input statement information, reconciled accounts and resolved discrepancies.
- Answered customer questions to maintain high satisfaction levels.
- Answered customer inquiries regarding billings, payments, account status.
- Processed invoice payments and recorded information in account database.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Scanned documents into appropriate databases for storage purposes.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Reviewed and updated account information in company computer system.
Receptionist
Citrus Kia
Crystal River, FL
02.2012 - 01.2016
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted customers, answered general questions and directed to appropriate locations.
- Assisted with special projects assigned by management when required.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Managed payroll and time and attendance systems.
- Processed new employee paperwork and entered information into payroll system.
- Managed weekly payroll duties and submitted data to payroll contractor.
Education
High School Diploma -
Oceanside Senior High
Oceanside, NY06-1986
Skills
- Payment processing
- Invoice processing
- Deadline oriented
- Report generation
- Accounts payable
- Accurate data entry
- Error detection
- Accounts receivable
- Payment posting
- Attention to detail
Affiliations
I am a health and fitness fanatic. I also love spending time with my grandchildren.
Accomplishments
I received a letter in high school for band.
Certification
- I'm on my way in getting my certification in coaching
References
References available upon request.
Timeline
Computer Billing Operator
Suncoast Plumbing & Electric
08.2016 - Current
Receptionist
Citrus Kia
02.2012 - 01.2016
High School Diploma -
Oceanside Senior High
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