Christina Rodriguez
Modesto,CA
Summary
I am a systematic goal-setter, with experience in fast-paced settings. I work well under pressure. And I would consider myself as an energetic, hardworking friend that will see all projects through until the end. I take direction well. I am responsible, punctual and loyal.
I adapt well to any situation. I am a fast learner with a sharp mind.
Overview
28
28
years of professional experience
Work History
Member Experience Specialist
Valley First Credit Union
10.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Insurance & Financial Agent
PRIMERICA FINANCIAL SERVICES
06.1995 - 10.2022
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Property Manager
Oak Haven Senior
08.2021 - 10.2022
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Created a personal newsletter to boost the resident’s morale.
Professional Administrative Assistant
Express Employment
08.2017 - 10.2022
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Comcast / Xfinity
Direct Sales Representative
07.2010 - 08.2017
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Closed large number of new sales over several months.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Knocked on 80-100 Residential doors, daily, to reach my weekly sales goals.
Education
CA Real Estate License - Real Estate
CA Real Estate
08.2022
Securities #6 And Securities #63 - Insurance, 401k, Finances
Us Federal Securities Administration
01.2010
CA Life / Health Insurance Licenses - Life & Health
CA Department of Insurance
Sacramento, CA07.2019
Communication Studies, Spanish, Psychology
Modesto Junior College
Modesto, CASkills
- Experienced in Data entry (Impeccable attention to detail)
- 6000 kph (10 key) 100% accuracy
- 50 wpm Typing 100% accuracy
- Specialize in recertification’s (low income housing)
- Proficient with Intuit QuickBooks (Accounts receivable / payable)
- Advanced in Microsoft Office/ Word / Excel / outlook
- Advanced in Yardi Property Management software
- Outstanding Organizational skills
- Ease with Computers and Technology
- Ease of Office Equipment Operation
- Active Listening
- Critical Thinking
- Appointment Scheduling
- Great Customer Service Skills
- High-Volume Phone Inquiries
- Sharp Mind
- Fast Learner
- Reliable
- Problem-Solver
- Great Social Media marketing experience
- Excellent communication skills, both verbal and Written
- Task Completion
- Invoice Processing
- Optimistic with a can-do attitude
Affiliations:
* Member of Modesto Chamber of Commerce
* Member of Turlock Chamber of Commerce
* Member of Ceres Chamber of Commerce
* Member of Modesto Hispanic Chamber of Commerce
* Volunteer for The Salvation Army Kettle drive
Affiliations
- Member of Big Valley Grace Church
- Member of The House in Modesto.
- Member Of Shelter Cove
- Participant of Love ❤️ Modesto
- Participant of Loce ❤️ Turlock.
- Member of New Life Christian Center.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Member Experience Specialist
Valley First Credit Union
10.2022 - Current
Property Manager
Oak Haven Senior
08.2021 - 10.2022
Professional Administrative Assistant
Express Employment
08.2017 - 10.2022
Comcast / Xfinity
Direct Sales Representative
07.2010 - 08.2017
Insurance & Financial Agent
PRIMERICA FINANCIAL SERVICES
06.1995 - 10.2022
CA Real Estate License - Real Estate
CA Real Estate
Securities #6 And Securities #63 - Insurance, 401k, Finances
Us Federal Securities Administration
CA Life / Health Insurance Licenses - Life & Health
CA Department of Insurance
Communication Studies, Spanish, Psychology
Modesto Junior College
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