Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christina Rollins

Winona

Summary

Dynamic General Manager with a proven track record at Cefco Convenience Stores, excelling in operations management and team building. Spearheaded strategies that consistently exceeded revenue targets while enhancing customer satisfaction. Expert in training and development, fostering a high-performance culture that drives efficiency and loyalty. Strong problem solver with a focus on financial stability.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

14
14
years of professional experience

Work History

General Manager

Cefco Convenience Stores
06.2011 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.

Education

GED -

TJC School Of Continuing Studies
Tyler, TX
05-2018

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Customer relations
  • Staff management
  • Training and coaching
  • Staff supervision
  • Customer relationship management
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Staff training and development
  • Administrative skills
  • Team training and development
  • Schedule management
  • Process improvements
  • Deadline oriented
  • Strategic planning
  • Vendor relationships
  • Employee development
  • Facility management

Languages

English
Full Professional

Timeline

General Manager

Cefco Convenience Stores
06.2011 - Current

GED -

TJC School Of Continuing Studies

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