Christina Rosas
Victorville,CA
Summary
To obtain a management position, in which given the opportunity to play a direct role in the unlimited growth and success of Walmart. Strong organizational and problem solving skills, ability to work well with others, knowledge of several departments, and ability to delegate as a leader make me an exceptional candidate for this position. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient well established in fast-paced and challenging environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
LEAD SUPPLY CHAIN PROBLEMS CLERK
7033 Walmart Distribution Center
2017.06 - Current
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Managed multiple projects simultaneously, delivering results within deadlines while maintaining high quality standards.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve company-wide goals and objectives efficiently.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Delegate tasks to peers to run our department as efficiently as possible and achieve resolution to problem freight in a timely manner.
RECEIVING SUPPLY CHAIN PROBLEMS CLERK
WALMART DISTRIBUTION
2014.01 - 2017.06
- Resolve all warehouse inventory issues such as freight with no indication of where it originated, scanning issues, freight overages, and freight shortages
- Communicate with home office, resolution, associates, and various vendor representatives pertaining to specific issues
- Run reports to identify inventory and filter out all resolved inventory issues, coordinating with other departments and communicating clear direction on proper steps of handling resolved freight
- Audit freight to ensure all safety requirements have been met such as proper labeling and storage for hazardous materials
- Responsible for carrying out launch of major seasonal inventory for example holidays and back to school
- Assist in creating training material and go to references for trainees to assist in ever-changing problems resolution work environment and pro-actively give constructive and professional feedback.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Accomplished multiple tasks within established timeframe.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with cross-functional teams to complete projects on time and within budget constraints.
- Oversaw daily operations within office, ensuring tasks were completed efficiently and effectively.
- Influenced positive change within organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
DA RECEIVING
WALMART DISTRIBUTION
2008.01 - 2014.01
- FID Processor - Successfully handled freight, distributing to the stores safely while meeting production goals
- Streamlined receiving processes by implementing efficient inventory management systems.
- Floor Doors - Handled/sorted conveyable freight from non-conveyable and staple stock
- Unloader - Operated power equipment to unload trailers and deliver freight
- Cross Dock - Handled pre labeled freight onto conveyor system
- FID Problems Clerk - Efficiently serviced receiving associates with various problem freight.
- Identified areas for improvement within the receiving process, implementing changes that increased overall efficiency.
- Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
- Developed strong working relationships with colleagues, fostering teamwork and open communication.
- Demonstrated flexibility in adapting to various roles within the processing department as needed for optimal efficiency.
- Enhanced warehouse organization for smoother operations and improved productivity.
- Collaborated with other department managers to develop cross-functional strategies for maximizing store performance.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
BREAK PACK
WALMART DISTRIBUTION
2004.01 - 2008.01
- Spurs Processor - Handled break pack cases- order filling inner picks, meeting production goals. Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Modules Order Filled - Order filler inner picks into consolidation cases fulfilling orders to various stores. Upheld quality standards throughout entire fulfillment process from item selection to final packaging inspection. Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
- Run the Hill - Operated power equipment, transporting freight from the outbound side of the building back to break pack department. Supported inventory management by accurately labeling packaged items with essential product information. Collaborated with team members to resolve challenges and improve productivity. Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines. Created and enforced detailed organization processes to increase quality and service standards.
- Reduced wastage by promptly identifying and discarding damaged or expired items.
Education
Skills
- More than 20 years successful experience in customer service and support within Fulfillment Center, with recognized strengths in problem solving, managing complex processes and trouble shooting as well as staff support, planning/implementing procedures and systems, maintaining positive work environment with excellent team leadership. Possess solid computer skills with knowledge of Windows based and MAC systems including Microsoft Word, Excel, PowerPoint, Outlook and, Microsoft Works. Team player and self motivator, innovator problem solver, driven by success and passion of both team, and personal achievements. Excellent communication skills, overall extended knowledge of fulfillment center operations. Pro fluent in Spanish and English with ability to exhibit professional service in both languages.
- Problem Resolution
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
- Project management abilities
- Conflict Mediation
- Relationship Building
- Team Leadership
- Time Management
- Complex Problem-Solving
References
Upon Request
Timeline
LEAD SUPPLY CHAIN PROBLEMS CLERK
7033 Walmart Distribution Center
2017.06 - Current
RECEIVING SUPPLY CHAIN PROBLEMS CLERK
WALMART DISTRIBUTION
2014.01 - 2017.06
DA RECEIVING
WALMART DISTRIBUTION
2008.01 - 2014.01
BREAK PACK
WALMART DISTRIBUTION
2004.01 - 2008.01
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