CHRISTINA ROSEN
Albany,NY
Summary
Transformed workforce management processes, leveraging 20+ years of experience to optimize staffing strategies and improve overall operational performance.
Overview
16
16
years of professional experience
Work History
Senior Data Reporting Analyst
Versant Health
Albany, NY
01.2023 - Current
- Analyzed complex data sets to produce actionable reports for senior management.
- Executed quality assurance checks on data integrity, ensuring accuracy in all reporting outputs.
- Mentored junior analysts on best practices in data analysis and reporting methodologies.
- Resolved discrepancies in reported metrics, ensuring reliability of provided information.
- Conducted thorough analyses of large datasets to uncover trends and patterns, driving strategic initiatives.
Data Reporting Analyst
Versant Health
Albany, NY
01.2021 - 01.2023
- Analyzed complex datasets to generate comprehensive reports for executive decision-making.
- Developed and maintained automated reporting systems to enhance data accuracy and efficiency.
- Collaborated with cross-functional teams to identify data needs and improve reporting processes.
- Led initiatives to streamline reporting workflows, reducing turnaround times significantly.
- Optimized data visualization techniques to simplify complex information for non-technical stakeholders.
- Leveraged advanced statistical methods to draw actionable insights from raw data sets.
Workforce Management Analyst
Versant Health
Albany, NY
01.2019 - 01.2021
- Analyzed workforce data to identify trends and improve scheduling efficiency.
- Collaborated with cross-functional teams to enhance service delivery through effective staffing strategies.
- Led initiatives to streamline workforce management systems, reducing operational inconsistencies.
- Mentored junior analysts on best practices in workforce management analytics techniques.
- Implemented key performance indicators to measure workforce efficiency, leading to targeted improvements.
- Created custom reports to track team performance, enabling informed decision-making and targeted interventions.
- Developed training materials and conducted workshops for managers on best practices in workforce management.
Principal Workforce Planning Specialist
Veritas Technologies
Remote
01.2017 - 01.2019
- Facilitated stakeholder meetings to align project goals with organizational objectives.
- Evaluated performance metrics to assess effectiveness of planning initiatives and drive continuous improvement.
- Reduced costs by identifying areas for improvement in supply chain management and inventory control systems.
- Prioritized operations to bolster maximum performance and minimum delay.
- Championed change initiatives within the organization, driving continuous improvement efforts across all planning functions.
Workforce Management Analyst
Charter Communications / Time Warner Cable
Rotterdam, NY
01.2016 - 01.2017
- Identified inefficiencies in current scheduling processes, implementing changes that resulted in improved resource utilization.
- Coordinated closely with department heads to align workforce needs with business objectives.
- Designed forecasting models to predict future workforce requirements based on historical data and trend analysis.
- Enhanced productivity with streamlined processes for staff allocation and workload management.
- Collaborated with cross-functional teams to develop strategies for optimizing staffing levels.
Regional Workforce Management Analyst
Charter Communications / Time Warner Cable
Rotterdam, NY
01.2010 - 01.2016
- Implemented workforce management tools, resulting in improved productivity and employee engagement.
- Monitored key performance indicators to assess workforce effectiveness and identify areas for improvement.
- Mentored junior analysts on best practices in workforce management analytics techniques.
- Identified inefficiencies in current scheduling processes, implementing changes that resulted in improved resource utilization.
- Optimized workforce scheduling by analyzing historical data and identifying trends.
Education
Bachelor of Arts - Sociology
SUNY Fredonia
Skills
- ETL development
- Data collection
- Data monitoring
- SQL programming
- Data quality assurance
Data Analysis, Reporting, Business Analysis, Financial Reporting
Process Optimization, Change Management, Project Management, Training & Development
Websites
Timeline
Senior Data Reporting Analyst
Versant Health
01.2023 - Current
Data Reporting Analyst
Versant Health
01.2021 - 01.2023
Workforce Management Analyst
Versant Health
01.2019 - 01.2021
Principal Workforce Planning Specialist
Veritas Technologies
01.2017 - 01.2019
Workforce Management Analyst
Charter Communications / Time Warner Cable
01.2016 - 01.2017
Regional Workforce Management Analyst
Charter Communications / Time Warner Cable
01.2010 - 01.2016
Bachelor of Arts - Sociology
SUNY Fredonia