Christina Rutledge
College Station,TX
Summary
Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
10
10
years of professional experience
Work History
Director of Clinical Operations
AccentCare Hospice
11.2023 - Current
- Address all needs/grievances of patient and family are addressed
- Conduct and participate in all virtual meetings
- Chart Aud
- Promoted a culture of continuous improvement by conducting regular audits and implementing necessary changes to optimize performance.
- Oversee staffing, schedules, and care is provided based on Plans of Care
- Proficient in HCHB, Teams, Careport, Epic, Synapse. Mckesson, Muse, Workday, RXNT
- Established strong relationships with key stakeholders, fostering collaboration and mutual support among team members.
- Developed systems and procedures for effective project management and clinical operations.
- Reduced operational costs through efficient resource allocation and budget management.
- Conduct weekly IDT meetings
- Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
- Increased patient satisfaction ratings with timely, effective communication strategies.
Director of Nursing
Paloma Hospice and Palliative Care
01.2021 - 03.2023
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
State of Texas
Texas Board of Nursing
09.2020 - 01.2021
- Nurse investigator (remote)
- Investigated allegations and made recommendations/stipulations based on the findings and according to the Texas Administration and Texas Occupational Code
- Subpoena necessary documentation to gather information needed to implement stipulations/recommendations.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted interviews with witnesses and clients.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Conducted impartial investigations into complaints by employees.
- Uncovered critical evidence by meticulously analyzing documents related to investigations.
Nurse Manager
Cedar Crest Hospital Psychiatric Hospital
02.2019 - 09.2020
- Successfully managed 260 bed residential/acute setting psychiatric hospital for adolescents and adults
- Implemented processes and policies that adhered to regulations while maximizing practices that focus on patent centered care
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Investigated and resolved issues affecting hospital operations and patient care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Nurse Manager
NeuroRestorative
04.2018 - 02.2019
- Managed 16 bed neuro-rehabilitation facility
- Conducted weekly meetings with attending, OT, ST, PT, therapy, case manager, patient, and families
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Charge Nurse
Seton Psychiatric Emergency Department
12.2016 - 04.2018
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Initiated MHO evaluations for clients posing safety risks and resistant to treatment.
- Worked with all populations: detox, adolescence, geriatric, PICU, forensics, and general populations
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
Charge Nurse/Interim House Supervisor
Georgetown Behavioral Health Institute
06.2014 - 12.2016
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Medication management: medication reconciliation, administered and monitored for adverse/therapeutic response
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Worked and managed various populations: detox, PICU, general psych, IDD, PTSD, and adolescence
- Facilitated cross-departmental communication, enhancing efficiency of patient care coordination.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Education
BSN -
University of Mary Hardin-Baylor
12.2014
Skills
- Adverse event reporting
- Therapeutic Area Expertise
- Investigator relations
- Document Management
- Protocol development
- Stakeholder Communication
- Monitoring Oversight
- Clinical Leadership
- Collaborative skills
- Effective Communication
- Patient Education
- Staff Scheduling
- Case Management
- Clinical Supervision
- Budget Oversight
- Interdisciplinary Collaboration
- Attention to Detail
- Patient Safety
- Certified in CPR/AED
- Training and mentoring
- Analytical Thinking
- Patient Advocacy
Licensecertification
- Texas Registered Nurse License, 860283
- BLS Certification
References
- Eugene Stooksberry, 512-897-0742
- Katrina Till, 512-814-9945
Music, hiking, and walks
In my down time, I enjoy listening to music and relaxing. When the weather permits I enjoy going on long walks and hiking nature trails.
Timeline
Director of Clinical Operations
AccentCare Hospice
11.2023 - Current
Director of Nursing
Paloma Hospice and Palliative Care
01.2021 - 03.2023
State of Texas
Texas Board of Nursing
09.2020 - 01.2021
Nurse Manager
Cedar Crest Hospital Psychiatric Hospital
02.2019 - 09.2020
Nurse Manager
NeuroRestorative
04.2018 - 02.2019
Charge Nurse
Seton Psychiatric Emergency Department
12.2016 - 04.2018
Charge Nurse/Interim House Supervisor
Georgetown Behavioral Health Institute
06.2014 - 12.2016
BSN -
University of Mary Hardin-Baylor
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