Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

CHRISTINA SADLER

MCKEES ROCKS,PA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Food and Beverage Assistant Manager

Rivers Casino Pittsburgh
01.2020 - Current
  • Coordinate and execute daily food and beverage operations for venue(s)
  • Manage front of house employees and supervisors, understand all positions to perform role in an employee absence
  • Create and maintain an excellent measure of satisfaction in all parts of the guest experience,
  • Provide managerial coverage to all other food and beverage outlets in the absence of a manager
  • Ensure compliance with Allegheny County Health Dept., PA LCB, safety, and gaming regulations
  • Implement policies and procedures and ensure daily adherence,
  • Create schedules for 50+ employees for multiple outlets

Beverage Supervisor

Rivers Casino Pittsburgh
02.2019 - 01.2020
  • Promoted to Assistant Manager of Grandview Buffet, January 2020
  • Supervised daily beverage operations of all casino bars, restaurants, banquets, and gaming floor service and employees
  • Maintained a professional, organized, and safe environment for employees and guests
  • Ensured daily adherence to operating standards and compliance regulations
  • Generated schedules for 50+ employees in various front of house roles
  • Produced new hire progress reports, annual evaluations, and monthly performance observations for employees
  • Purchased operating products and controlled inventory
  • Cross-trained existing employees to maximize team agility and performance in various roles

Beverage Server

Rivers Casino Pittsburgh
03.2013 - 02.2019
  • Promoted to Beverage Supervisor February 2019
  • Established the start of employee promotions in origin venues inside of Food and Beverage
  • Determined customer preferences to suggest appropriate cocktails
  • Utilized suggestive selling to increase sales
    Anticipated guest needs and provided proactive service
  • Adhered to LCB regulations by monitoring guests' conditions and discontinuing alcohol service
  • Maintained customer satisfaction with efficient and continual beverage service in assigned area
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas
  • Collected trash, wiped up spills, and removed trays and glassware to maintain fresh and clean customer areas
  • Maintained well-stocked service stations for a continuous operating flow
  • Cultivated welcoming, positive relationships with regular guests
  • Advise leadership of new ideas and suggestions

Beverage Server

Meadows Racetrack and Casino
05.2011 - 09.2012
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
  • Prepared hot coffee and tea according to customer requests
  • Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients

Education

PA Realtor License - Real Estate

National Development School of Real Estate
Pittsburgh, PA
01.2013

Accounting

California University of Pennsylvania
California, PA

Skills

  • Food and Beverage Operations
  • Team Leadership and Development
  • Inventory Purchasing and Control
  • Customer Service Communication
  • Hiring and Training
  • Data Entry and POS Systems

Additional Information

Other past employers include H&R Block and Dynamic Business Solutions, this role involved handling business transactions, customer service, data entry and filing, and other administrative assignments, and retail business through school.

Certification

  • RAMP Responsible Alcohol Management Program, Certificate 2022

Timeline

Food and Beverage Assistant Manager

Rivers Casino Pittsburgh
01.2020 - Current

Beverage Supervisor

Rivers Casino Pittsburgh
02.2019 - 01.2020

Beverage Server

Rivers Casino Pittsburgh
03.2013 - 02.2019

Beverage Server

Meadows Racetrack and Casino
05.2011 - 09.2012

PA Realtor License - Real Estate

National Development School of Real Estate

Accounting

California University of Pennsylvania

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