Christina Sainz
Concord,CA
Summary
Lead Medical Assistant with extensive experience in Women's Health, specializing in patient care and staff management. Proficient in EPIC and ICD-10 coding, with certification as a Spanish medical interpreter. Strong ability to foster patient relations and implement conflict resolution strategies, ensuring compliance and enhancing operational efficiency. Committed to optimizing healthcare outcomes through effective practices.
Overview
20
20
years of professional experience
Work History
Lead Medical Assistant
Kaiser Women's Health
Pinole, CA
03.2021 - Current
- Oversaw daily operations in healthcare facility, streamlining patient care delivery processes.
- Managed staff schedules to optimize resource allocation and ensure adequate coverage.
- Demonstrated proficiency in change management and adherence to legal regulations.
- Applied conflict resolution skills to effectively address staff and patient concerns.
- Utilized Microsoft Office tools for efficient reporting and thorough documentation.
- Conducted training sessions to enhance team performance and compliance standards.
- Ensured confidentiality of patient information through robust data protection systems.
- Developed strategic partnerships with physicians to standardize care delivery and managed complex work streams.
Clinical Medical Manager
RSVP OBGYN
Walnut Creek, CA
06.2015 - 02.2019
- Ensured adequate staffing levels were maintained at all times within the department.
- Assisted in developing budgets related to medical operations activities.
- Managed daily workflow within the department by assigning tasks appropriately among staff members.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Medical Assistant
OBGYN Specialists
Walnut Creek, CA
01.2012 - 01.2015
- Operated satellite office in Danville.
- Managed referrals.
- Administered injections.
- Attended patients from waiting area to exam room and put history and record vital signs to epic system.
- Experience and knowledge in sanitation/sterilization procedures collecting specimen for lab.
- Prepared surgical tray for in office procedures.
- Assistant doctor for assurance with optimal patient care and efficient daily tasks.
- Logged in scan lab results, ordered supplies and completed other duties as needed.
- Registered new accounts through epic system as a super user, ordered and entered levels of service provider.
- Multitask and cross trained within the medical office.
Administrative Medical Assistant
OBGYN Dr. Margret Craig
Walnut Creek, CA
01.2006 - 01.2012
- Manager of interdisciplinary health/skin care office with high volume of patients.
- Orchestrated budget.
- Oversee providers concerns.
- Payroll manager accounts payable and receivable through QuickBooks system, work proximately with accountants to close monthly and year end reports.
- Directed and provided assistance to offsite billing departments, including charges and payments of EOBs and chart sheets, reviewed and solicited a monthly patient's past due accounts, and processed collection agencies for these accounts.
- Provide assistance to front desk, registered patients, scheduled patients appointments, process authorizations with health insurance for patients procedures, handled high volume of phone calls, filled and completed accurate disability and FMLA forms, processed pre-admissions and consent forms, handled high volume of money, deposited to financial institution.
Education
Certified Medical Assistant -
Loma Vista Adult Education
Concord, CACertified Health Care Interpreter -
City College of San Francisco
San Francisco, CASkills
- EPIC/SUPER USER Medical billing
- Vital signs and examinations
- Patient scheduling
- Inventory management
- Patient assessments and care
- Patient relations
- Clinical and administrative support
- Vital sign monitoring
- Medical procedures
- Documentation and recordkeeping
- Sterilize instruments
- Medical front desk management
- Billing support
- Certified Spanish interpreter
- CPR certification
- Electrocardiogram (EKG)
- ICD-10 coding
- Quick books experience
References
- Monica Villalobos, 925-708-3288
- Karla Quintero, 925-550-8618
- Wesley Peterson, 760-525-1431
Timeline
Lead Medical Assistant
Kaiser Women's Health
03.2021 - Current
Clinical Medical Manager
RSVP OBGYN
06.2015 - 02.2019
Medical Assistant
OBGYN Specialists
01.2012 - 01.2015
Administrative Medical Assistant
OBGYN Dr. Margret Craig
01.2006 - 01.2012
Certified Medical Assistant -
Loma Vista Adult Education
Certified Health Care Interpreter -
City College of San Francisco