Christina Salameh
San Francisco,CA
Summary
Experienced hospitality professional with over 30 years of expertise across customer service, team leadership, event management, and food & beverage operations. Strong time management and organizational skills with a demonstrated ability to multitask, prioritize, and meet deadlines. Known for a "Guest First" mentality, consistently anticipating and fulfilling client needs while driving operational excellence. Adept at leading teams, fostering positive work environments, and achieving both personal and organizational goals through innovation and creativity.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Left Bank Brasserie, Vine Hospitality
07.2023 - Current
- Support General Manager in overseeing all restaurant operations, ensuring profitability through effective staffing, associate development, and financial management
- Lead compliance efforts, ensuring adherence to food industry regulations and internal policies
- Manage recruitment, onboarding, training, and performance assessments of staff
- Oversee beverage inventory, ordering, invoice reconciliation, and participate in budget and safety meetings
- Continuously drive improvements in service standards and operational efficiency
- Ensure compliance with local, state, and federal regulations, including labor laws, safety protocols, and HR guidelines.
Outside Sales / Travel Agent
Portal World Travel
01.2004 - Current
- Curated and booked travel packages for individuals and groups, including air, accommodation, and cruise arrangements
- Specialized in bundling services to create cost-effective, profitable travel experiences for clients.
Sales Associate / Senior Sales Event Coordinator
Cruises Anchored by Hornblower
05.2022 - 07.2023
- Coordinated 20-25 monthly corporate events across San Francisco, Berkeley, and Sacramento for national and local accounts
- Built and maintained strong client relationships, managing all aspects of event design, logistics, and execution
- Collaborated with vendors and internal teams to ensure seamless event delivery.
Restaurant Manager
Lake Chalet Seafood Bar and Grill
03.2021 - 05.2022
- Managed day-to-day operations of a 450-seat restaurant, including recruitment, training, and scheduling of 80+ staff members
- Led banquet operations, contributing over $1M in event revenue during the post-pandemic period
- Developed operational standards (SOPs) to streamline restaurant processes and maintain high service quality
- Strengthened vendor relationships and oversaw weekly liquor inventory and ordering for four bars
- Implemented employee incentive programs to improve morale and productivity.
Food and Beverage Manager
Hornblower Cruises and Events
08.2016 - 03.2020
- Led floor operations across two ports (San Francisco & Berkeley) and managed logistics for events catering up to 3,000 guests, contributing to annual revenues of $22M-$24M
- Developed SOPs and training initiatives to standardize service levels and foster teamwork
- Managed hiring, training, and scheduling for a team of 90+ employees and managers
- Collaborated with the Director of Food & Beverage on financial management, including budget oversight and payroll
- Oversaw inventory management and procurement, ensuring operational efficiency within budgetary goals.
Wedding Coordinator
Hornblower Cruise and Events
10.2015 - 08.2016
- Acted as the primary client liaison on event days, coordinating with both front-of-house (FOH) and back-of-house (BOH) teams to ensure successful event execution
- Managed setup and breakdown of event venues, and facilitated communication between clients and internal teams.
Assistant Director of Operations
Encore Limousine
01.2006 - 10.2013
- Managed daily operations, including driver assignments, client billing, and payroll
- Coordinated high-profile client transportation, including airport services and private tours
- Ensured the fleet was maintained to high standards and upheld company and hotel policies.
Owner & Operator
Rutily's Market and Delicatessen
08.1994 - 06.2004
- Successfully operated a gourmet delicatessen in the Marina District, increasing catering business by 50% within two years
- Managed day-to-day operations, including staffing, inventory, and customer service.
Education
Hospitality Administration/Management & Hotel and Restaurant Accounting -
City College of San Francisco
01.2009
Skills
- Operations Management
- Event Planning
- Budgeting & Financial Management
- Employee Training & Development
- Client Relationship Management
- Inventory Management
- Vendor Relations
- Team Building
Certification
- Leadership for Managers - Dale Carnegie
- Travel and Tourism Certification - City College of San Francisco | 2004 - 2006
- First Aid & CPR Certified
- Serve Safe Certified
- TIPS Certified
Referencesavailable
True
Softwareproficiencies
- Compeat
- NOVAtime
- UltiPro
- Aloha POS
- QuickBooks
- Microsoft Office
- Google Suite
- Salesforce
Timeline
Assistant General Manager
Left Bank Brasserie, Vine Hospitality
07.2023 - Current
Sales Associate / Senior Sales Event Coordinator
Cruises Anchored by Hornblower
05.2022 - 07.2023
Restaurant Manager
Lake Chalet Seafood Bar and Grill
03.2021 - 05.2022
Food and Beverage Manager
Hornblower Cruises and Events
08.2016 - 03.2020
Wedding Coordinator
Hornblower Cruise and Events
10.2015 - 08.2016
Assistant Director of Operations
Encore Limousine
01.2006 - 10.2013
Outside Sales / Travel Agent
Portal World Travel
01.2004 - Current
Owner & Operator
Rutily's Market and Delicatessen
08.1994 - 06.2004
Hospitality Administration/Management & Hotel and Restaurant Accounting -
City College of San Francisco
- Leadership for Managers - Dale Carnegie
- Travel and Tourism Certification - City College of San Francisco | 2004 - 2006
- First Aid & CPR Certified
- Serve Safe Certified
- TIPS Certified
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