Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Sanchez

San Diego,California

Summary

Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Olde Del Mar Surgical
07.2020 - 05.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Collaborated with healthcare providers to ensure proper documentation for successful authorizations.
  • Increased efficiency of the authorization process with effective communication among multidisciplinary teams.
  • Ensured continuity of care for patients by tracking expiring authorizations and initiating renewals as needed.
  • Tracked referral submission during facilitation of prior authorization issuance.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Customer Service representative (TEMP)

Santa Barbra Tax Products Group
02.2020 - 04.2020
  • Salary: $25,000 Annual Pay
  • As a customer service representative in a call center, I would answer calls from taxpayers who had questions about receiving their tax refunds, assist clients with account info and refund details with federal returns
  • Handled with high volume of calls we received
  • Answer Calls
  • Verify caller
  • Answer any questions client may have to the best of my ability
  • Transfer calls if needed
  • Leave comments after calls are over

Externship (Medical office Specialist)

Alfa surgery center
07.2019 - 09.2019
  • Salary: $0
  • As a Medical Office Specialist Extern I have gained lots of experience in the career field that I am interested in
  • I completed a 200 hour externship at Alfa surgery center
  • I have managed to schedule appointments, call patients to confirm appointments and call patients for a post op
  • I have also filed and faxed medical documents as an extern
  • Completed a 200 hour externship at Alfa surgery center
  • Scheduling appointments
  • Calling patients to confirm appointments
  • Calling patients for a post op
  • Filing and faxing medical documents
  • Cleaning medical facilities
  • Transferring and assisting patients to beds, wheelchairs and chairs
  • Exporting patients on the scheduler computer system
  • Added different kinds of labels on syringes

In Home Health Care Provider

County of San Diego
01.2014 - 02.2015
  • Salary: $32,000 Annual Pay
  • As a Home Health care provider I have the responsibility of assisting the elderly, disabled, and mentally ill patients
  • During the time that I have been working in this field, I have learned to provide physical and emotional care for the ill or disabled
  • The conditions of this employment within this health field requires a great deal of patience, compassion, attentiveness and dependability
  • Medical prescription knowledge and time management are crucial when taking care of patients who rely on daily medications as a life source/
  • Supporting patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Assisting patients by providing personal services, such as, bathing, dressing, and grooming
  • Helping family members care for the patient by teaching appropriate ways to lift, turn, and reposition the patient; advising on nutrition, cleanliness, and housekeeping
  • Maintaining a safe, secure, and healthy patient environment by following sanitary standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards;
  • Taking vitals (Blood pressure) Blood sugar monitoring
  • Dispensing medication to the patient

Education

High School Diploma -

Mar Vista High School
Imperial Beach, CA
07.2009

Medical Office Specialist

UEI College
Chula Vista, CA
07.2019

Skills

  • Completed a UEI job training and a 200 hour Externship (Medical Field Specialist)
  • BLS certification
  • Team player
  • Positive Attitude
  • Customer Service Skills
  • Organized and detailed
  • Receptionist experience
  • Listening Skills
  • Appointment Scheduling
  • Time Management

References

  • Med tech / Caregiver Herlinda Sanchez, (619) 240-1901
  • Customer Representative (Postal Annex) Chantel Burrola, (619) 831-1961
  • Lead Care Manager Tammy Sanchez, (619) 410-2819
  • Medical Assistant Iris Santiago, (619) 779-9837
  • Supervisor Customs and Border Protection Officer Edwin Santiago, (619) 321-9671

Timeline

Front Desk Receptionist

Olde Del Mar Surgical
07.2020 - 05.2021

Customer Service representative (TEMP)

Santa Barbra Tax Products Group
02.2020 - 04.2020

Externship (Medical office Specialist)

Alfa surgery center
07.2019 - 09.2019

In Home Health Care Provider

County of San Diego
01.2014 - 02.2015

Medical Office Specialist

UEI College

High School Diploma -

Mar Vista High School

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Christina Sanchez