Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessDevelopmentManager

Krystyna (Christina) Sanson

Cumming,GA

Summary

Business Development Manager with 20 years of experience, skilled in growing sales resulting in increased revenue, improving relations, and capturing new business.


Positive Reputation within the industry. Strong vendor relationships, working closely to promote the hotel and destination through the Company Brands.


Excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated and impressive record of accomplishment in meeting and exceeding sales and revenue objectives.


Positive Attitude with exceptional communication abilities and experience in converting sales leads and managing multiple accounts throughout a six state territory in the southeast. Tenacious, professional and resourceful manager with a strategic and analytical approach to solving problems, working with both the company as well as the customer.


Provided professional presentations at Trade Shows, and in-office events throughout the territory as well as internationally covering global conferences, luxury events, meetings and symposiums. Well versed in creating and hosting Familiarization trips to various global destinations.

Overview

20
20
years of professional experience

Work History

Business Development Manager

Pleasant Holidays LLC
06.2010 - Current
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Developed key relationships with hoteliers, tourism boards and suppliers offering product with our Brands.
  • Quarterly Group growth in business totaling 151% for the year
  • Negotiated and closed long-term agreements with new clients in assigned territory covering 6 states in the southeast - GA, AL, TN, NC, SC, MS.
  • Performed client research and identified opportunities for account growth.
  • Represented company and promoted products at conferences and industry events.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Kept meticulous client notes and updated account information in company databases.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Developed and implemented strategic plans for business growth, resulting in increased revenue.
  • Delivered compelling sales presentations to prospective clients, highlighting unique value proposition of our Brands, destinations, products and services.
  • Management of diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • FAM Trips: developed and hosted over 100 familiarization trips within our worldwide portfolio
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing worldwide destinations, product offerings and website training.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Director of Sales

Costa Rica Dream Vacations-division Of Duluth Tvl
07.2009 - 05.2010

Costa Rica Dream Adventures and Level 4 Marketing Group

  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Worked with Meeting and Incentive planners in Atlanta through Level4Marketing on group and corporate sales

Business Development Manager

Travel Impressions
04.2008 - 07.2009
  • Generated new business with marketing initiatives and strategic plans, cold calls, phone calls and in-person sales calls.
  • Represented company and promoted products at conferences and industry events.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Management of diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Engaged in product training, demonstrations, and consumer awareness.

District Sales Manager- Southeast

Certified Vacations/Delta Vacations
10.2004 - 04.2008
  • Achieved regional sales objectives by coordinating and developing successful strategies, and servicing accounts to strengthen and grow business relationships.
  • Increased sales by 100% during tenure
  • Participated in weekly sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Trade show representation to grow awareness of new destinations for both Brands-Delta Vacations and Certified Vacations.
  • Targeted new accounts and group business.
  • Established and maintained strong relationships with Delta Airlines' marketing and business managers as well as tourist boards and hoteliers.

Education

Bachelor of Arts - Art Education

Queens College of The City University of New York
Flushing, NY

Skills

  • Product Demonstrations
  • Customer Service
  • Relationship Building
  • Business Development
  • Strategic Partnerships
  • Prospecting
  • Decision-Making
  • Relationship Development
  • Sales Presentations
  • Business Development and Planning
  • Sales Expertise
  • Training and Mentoring
  • Competitor Monitoring
  • Territory Management
  • Proficient in Microsoft Office and VPN, Word, Powerpoint Presentations and Excel
  • Strategic Planning

Accomplishments

  • Exceeded quarterly objectives by as much as 140% on a regular basis.
  • Brought in several new customers during and after COVID with a total value of $3 million.
  • Increased territory revenue from $6 Million to $40million over the years

Languages

Polish
Native or Bilingual
Spanish
Limited Working

Timeline

Business Development Manager

Pleasant Holidays LLC
06.2010 - Current

Director of Sales

Costa Rica Dream Vacations-division Of Duluth Tvl
07.2009 - 05.2010

Business Development Manager

Travel Impressions
04.2008 - 07.2009

District Sales Manager- Southeast

Certified Vacations/Delta Vacations
10.2004 - 04.2008

Bachelor of Arts - Art Education

Queens College of The City University of New York
Krystyna (Christina) Sanson