Summary
Overview
Work History
Education
Skills
Additional Information
Classroomexperience
Timeline
Generic
Christina Sapkota

Christina Sapkota

Terrell,TX

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote/receptionist/ office management position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

CNA

Brookdale
03.2015
  • Responsible for giving bath to patient and also checking timely on them.

Intern

Sandy Lake Rehabilitation and Care Center
05.2013
  • Served as Intern in nursing and rehabilitation Facility housing approximately 118 bed patient
  • Assigned to the hospice Medicare unit and played a key role on interdisciplinary team of psychiatrists, RNs, social workers
  • Actively participated in development and implementation of individual treatment plans for patients with broad range of mental health issues
  • Ensured that doctors’ orders were effectively carried out, including testing, medical procedures, consultations and management of doctor appointments and consults
  • Key Accomplishments: Responsible for conducted screening, diagnostic treatment and rehabilitation and supportive services
  • Provided behavioral and emotional support and supervision for those with dementia and Alzheimer’s
  • Utilized strong assessment skills to determine necessary patient care and providing all daily living tasks to enhance quality of life for elderly patients.

Office Manager

L & L Hvac Services
11.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Reciever

AutoZone
01.2019 - 11.2022
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.

CNA

Visiting Angels Home Healthcare
06.2013 - 08.2013
  • Took care of senior people at their house
  • Helping them in day to day activities
  • Making sure they have their medicine on time, Keeping them in good hygiene and healthy environment.

Classroom Experience

03.2013 - 04.2013
  • Worked under the supervision of an RN providing bedside care, treatment and clinical documentation for patients on Alzheimer’s Unit, Vent Unit
  • Handled Blood pressure checkup, dressing changes, IVs and all other aspects of nursing care
  • Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team
  • Key Accomplishments: Learned how to treat an average of 23 patient’s daily caseload
  • Gained experience in procedures such as suctioning and trachea care
  • Learned how to follow infection control procedures and how to monitor daily tempura pulse and respiration along with the respiratory therapist.

Education

CPR -

Irving, tx

Certified Nurse Assistant -

Irving, TX
05.2013

High School Diploma -

05.2012

Skills

  • Case Management
  • Critical-Care Nursing
  • JCAHO Standards/Compliance
  • Medication Administration
  • Parent/Patient/Family Education
  • Patient Advocacy
  • Patient Assessment
  • Psychiatric Nursing
  • Quality & Continuity of Care

Additional Information

Known as a patient advocate and team player; believe in empowering patients by delivering health education and nursing care that enhances wellness and quality of life.

Classroomexperience

03/2013, 04/2013, Irving, TX, Worked under the supervision of an RN providing bedside care, treatment and clinical documentation for patients on Alzheimer’s Unit, Vent Unit. Handled Blood pressure checkup, dressing changes, IVs and all other aspects of nursing care. Facilitated admissions, discharges and transfers; prepared chart notes and other documentation; and participated on interdisciplinary team. Key Accomplishments: Learned how to treat an average of 23 patient’s daily caseload. Gained experience in procedures such as suctioning and trachea care. Learned how to follow infection control procedures and how to monitor daily tempura pulse and respiration along with the respiratory therapist. Knowledge of Accurately document all elements of nursing assessment treatments medications discharge instructions and follow up care

Timeline

Office Manager

L & L Hvac Services
11.2022 - Current

Reciever

AutoZone
01.2019 - 11.2022

CNA

Brookdale
03.2015

CNA

Visiting Angels Home Healthcare
06.2013 - 08.2013

Intern

Sandy Lake Rehabilitation and Care Center
05.2013

Classroom Experience

03.2013 - 04.2013

CPR -

Certified Nurse Assistant -

High School Diploma -

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Christina Sapkota