Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Sayles

Roanoke,VA

Summary

Adept at fostering patient and student well-being, my tenure at Salem Health And Rehab honed my problem-solving and active listening skills, ensuring safety and promoting independence. Leveraging teamwork and computer skills, I enhanced operational efficiency and patient satisfaction, embodying a commitment to excellence in all facets of care and support.

Overview

9
9
years of professional experience

Work History

Mountain Valley

School Bus Aide
08.2015 - 06.2018
  • Ensuring the safety of students, including those with special needs, on the bus.
  • Assisted students board and exit the bus, securing students in their seats, and monitoring students with medical needs.
  • Operated special equipment; wheelchairs, lifts, and car seats to safely transport students.
  • Assisted the bus driver to safely transport students to and from school.
  • Enforced safety rules and student code of conduct.
  • Reported student misconduct to the appropriate school administrator.
  • Assisted the bus driver and parents to load and unload students.
  • Assisted with evacuation drills, attending workshops and training programs.

Housekeeper

Comfort Inn & Suites
06.2018 - 01.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.

Nurse Assistant

Salem Health And Rehab
01.2021 - 10.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
  • Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
  • Promoted a culture of safety within the healthcare facility by promptly reporting any concerns or hazards observed during daily duties.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

DSP

Key Living Options
10.2022 - 04.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Supported clients in managing their finances and personal administration, fostering greater independence.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Education

High School Diploma -

William Fleming High School
Roanoke, VA
06.2013

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Computer Skills
  • Organization and Time Management
  • Verbal Communication
  • Active Listening
  • Calm Under Pressure

Timeline

DSP

Key Living Options
10.2022 - 04.2024

Nurse Assistant

Salem Health And Rehab
01.2021 - 10.2022

Housekeeper

Comfort Inn & Suites
06.2018 - 01.2021

Mountain Valley

School Bus Aide
08.2015 - 06.2018

High School Diploma -

William Fleming High School

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Christina Sayles